Senior Analyst

• Collect and consolidate data related to vendor performance from various sources, such as service level agreements (SLAs), performance reports, and customer feedback.
• Support development and implementation standardized performance metrics and key performance indicators (KPIs), across all JLL client accounts, to assess vendor performance.
• Analyze vendor performance data to identify areas of success as well as areas requiring improvement.
• Prepare regular reports and dashboards on vendor performance for management and key stakeholders.
• Clearly communicate vendor performance results, trends, and recommendations to relevant teams and stakeholders.
• Collaborate with cross-functional teams to implement best practices and ensure adherence to vendor performance standards.
• Continuously evaluate and recommend process improvements to enhance efficiency and effectiveness in managing vendor performance.

Desired or preferred experience and technical skills:

• Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.
• Proficiency in data analysis tools and techniques, such as Excel, Tableau, SQL, or other data visualization tools.
• Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
• Proactive mindset with a continuous improvement mindset to drive efficiencies and optimize vendor performance.

Required Skills and Experience:

• Bachelor's degree in business administration, supply chain management, finance, or a related field.
• Proven experience (3 years) as a vendor performance analyst or a similar role in vendor management, procurement, or supply chain management.
•  Knowledge of vendor management best practices, contract management, and SLA performance metrics.
• Ability to work collaboratively with cross-functional teams and build strong relationships with internal stakeholders and vendors.

Location:

What your day-to-day will look like:

• Collect and consolidate data related to vendor performance from various sources, such as service level agreements (SLAs), performance reports, and customer feedback.
• Support development and implementation standardized performance metrics and key performance indicators (KPIs), across all JLL client accounts, to assess vendor performance.
• Analyze vendor performance data to identify areas of success as well as areas requiring improvement.
• Prepare regular reports and dashboards on vendor performance for management and key stakeholders.
• Clearly communicate vendor performance results, trends, and recommendations to relevant teams and stakeholders.
• Collaborate with cross-functional teams to implement best practices and ensure adherence to vendor performance standards.
• Continuously evaluate and recommend process improvements to enhance efficiency and effectiveness in managing vendor performance.

Desired or preferred experience and technical skills:

• Strong analytical and problem-solving skills, with the ability to interpret complex data and derive actionable insights.
• Proficiency in data analysis tools and techniques, such as Excel, Tableau, SQL, or other data visualization tools.
• Excellent written and verbal communication skills, with the ability to present complex information in a clear and concise manner.
• Proactive mindset with a continuous improvement mindset to drive efficiencies and optimize vendor performance.

Required Skills and Experience:

• Bachelor's degree in business administration, supply chain management, finance, or a related field.
• Proven experience (3 years) as a vendor performance analyst or a similar role in vendor management, procurement, or supply chain management.
•  Knowledge of vendor management best practices, contract management, and SLA performance metrics.
• Ability to work collaboratively with cross-functional teams and build strong relationships with internal stakeholders and vendors.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

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For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500company with operations in over 80 countries around the world, our employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAYSM. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit jll.com .