Spark your career at TTEC Sta. Rosa as a Hotel Reservation Associate

Company : Ttec Customer Care Management Philippines Inc

Job Type : Full Time

Philippines

Number of Applicants

:

000+

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Job Description - Spark your career at TTEC Sta. Rosa as a Hotel Reservation Associate

Be the spark that brightens days and ignite your career with TTEC's award-winning employment experience. As a Customer Service Representative working onsite in Santa Rosa, you'll be a part of bringing humanity to business. #experienceTTEC Our employees have spoken. Our purpose, team, and company culture are amazing and our Great Place to Work® certification in Philippines says it all! Our recruitment hub is open to accept walk-in applicants from Monday to Friday, 10am- 3pm. You may visit TTEC office at 2nd Floor, Robinsons Sta. Rosa, Brgy. Tagapo, Old National Highway, Sta. Rosa, Laguna. What You'll be Doing Do you have a passion for technology and helping others In this role, you'll work to resolve technical requests or complex calls from customers. Whether it's getting answers for customers quickly, consulting on products with compassion or resolving their issues with a smile, you'll be the difference between their customer experience being just average or an exceptional one.    During a Typical Day, You'll 
Consult customers on products and services to provide the best solutions for their needs by a variety of communication channels that could include voice, email or chat 
Respond to inquiries with active listening – identifying additional needs and support any upgrades in products and services 
Open and maintain customer accounts and information 
Resolve technical issues with patience and understanding
Positively participate in company events, team activities, and continuous learning
What You Bring to the Role 
6 months or more of customer services experience
High school diploma or equivalent
Recognize, apply and explain your product or service knowledge
Computer experience
Candidates should be willing to work within Santa Rosa, Laguna
What You Can Expect
Supportive of your career and professional development
An inclusive culture and community minded organization where giving back is encouraged
A global team of curious lifelong learners guided by our company values
And we have a healthy benefits package based on your position that could include PTO, tuition reimbursement, health and wellness incentives
Visit for more information.

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