AUDIT TEAM LEAD

Here at Fully Booked, we’re a never-ending story that keeps adding new characters, which is why we’re always looking for hardworking, bright, and enthusiastic people who share our passion for books. If you think you're up for the challenge, send us your comprehensive resume at with the subject Job Application - [position]. You may also call our Human Resources Department at 858-7027. Here are some specific jobs that we're looking for today:

Finance and Accounting

AUDIT ASSOCIATE

Responsibilities:

• Performs various financial and operational audit procedures to ensure internal controls are implemented within the group
• Reports key findings and provides branch/department performance based on conducted audits
• Provides recommendations for improvement of internal controls, financial reporting, and Group operations
• Conducts business understanding and process walkthroughs for audit reference
• Conducts monthly financial and operational audits of stores and departments within the Group
• Conducts ad hoc financial and operational audits of departments within the Group
• Conducts investigation on reported fraud and other financial/operational issues that require independent assurance
• Witnesses and reviews physical inventory counts within the Group
• Witnesses and reviews disposal of fixed assets and inventories (whenever applicable)
• Witnesses destruction of confidential files, pertaining to internal and/or external parties
• Documents findings and recommendations through audit reports presented to the branch/department
• Follows through and documents resolution of audit findings
• Proposes additions to and improvements of audit programs and procedures.
• Performs other duties as assigned.

Qualifications:

• Any Business course, preferably with a major in Internal Audit, Business Administration, Finance, or Accounting.Accounting Systems
• Business and process walkthroughs
• Highly observant and organized
• Keen attention to details
• Process improvements
• Risk assessment
• 1 – 2 years of work experience in the same field

AUDIT TEAM LEAD

Responsibilities:

• Prepares monthly schedule of branch and department audits
• Conducts monthly financial and operational audits of stores and departments within the Group
• Conducts investigation on reported fraud and other financial/operational issues that require independent assurance
• Conducts Mystery Shopping audits in coordination with Operations and Customer Service
• Documents findings and recommendations through audit reports presented to the branch/department
• Follows through and documents resolution of audit findings
• Prepares monthly, quarterly, semestral and annual summary of audit findings

Qualifications:

• Any Business course, preferably with a major in Internal Audit, Business Administration, Finance, or Accounting.Accounting Systems
• Graduate of any Business course, preferably with major in Internal Audit, Business Administration, Finance or Accounting
• With at least 4 years of experience
• Adept knowledge in MS Office
• Good communication and presentation skills
• Has business and process walk through, Risk assessment, Development of audit program and procedures
• Strong analytical and planning skills
• Good communication and presentation skills
• Excellent problem-solving skills

LIAISON ASSOCIATE

Responsibilities:

• Submits CMSR prepared by AR Team to related Lessors.
• Pays over the counter billings to Vendors (e.g. rents, utilities.
• Collects Customer Payments whenever necessary.
• Delivers documents as instructed.
• Have documents notarized as needed.
• Filing and payment of taxes.
• Performs other duties as assigned.

Qualifications:

• At least College level, Vocational, Associate or Bachelor's Degree
• Computer literate
• Know how to use MS Office
• With Motorcycle

ACCOUNTS PAYABLE ASSOCIATE

Responsibilities:

• Verifies validity and correctness of invoices from Foreign Vendors, as well as proper charging to appropriate accounts and cost centers.
• Prepares and monitors Group's Foreign Cash Position and Foreign Currency funding requirements.
• Validates invoices based on supporting documents for Foreign Vendor payments.
• Determines accounts and cost centers, inputs, and posts entries for payments in Accounting System of payments thru Accounts Payable Vouchers.

Qualifications:

• Graduate of Finance and Accounting-related course
• At least 1 year of related experience
• Knowledge in SAP is an advantage
• Knowledgeable in tax treatment of vendor payments

People Management

LOSS PREVENTION OFFICER

Responsibilities:

• Monitor and authorize entrance and departure of employees, visitors, and other persons to guard against theft and maintain the security of premises
• Report daily activities and irregularities, such as equipment or property damages, theft, presence of unauthorized
• Conduct daily briefings to outsourced security guards to align responsibilities and company expectations. Initiate preventive measures and information to ensure the safety and security of company properties and employees
• Conduct risk assessment and determine threats to the company and offer a preventive measure

Qualifications:

• At least 2-3 years’ experience
• Preferably in the retail industry
• With a strong work ethic and discipline
• Possess good social skills
• Observant, sharp, and attentive
• Ability to work independently and make sound decisions

Operations

CUSTOMER SERVICE ASSOCIATE (STORE BASED)

Responsibilities:

• Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer's understanding of information and answer
• Directly interacts with customers to provide information on products and/or services, resolve problems, and offer general assistance
• Handles complaints, document incidents, and report requests for further assistance to superiors
• Records customer inquiries by documenting inquiry and response in customers' accounts
• Prepares for customer inquiries by studying products, services, and customer service processes

Qualifications:

• At least 2 years in College/ College Degree
• Knowledgeable in Microsoft Office programs
• Must be fluent in verbal and written English and intermediate in verbal and written Tagalog
• Strong analytical and planning skills

CUSTOMER CARE ASSOCIATE

Responsibilities:

• Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
• Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
• Arranges and displays books and merchandise in the respective sections
• Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
• Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks
• Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

• At least College level of any course
• At least 1 year related experience
• Book savvy
• Excellent customer service skills
• Pleasing personality
• Knowledgeable in merchandise display
• Organizational skills
• Knowledge in inventory procedure

BRANCH CASHIER

Responsibilities:

• Receives payments in the form of cash, check or credit card transactions for all merchandises purchased / rendered
• Assists customer with various question typically related to payment, account balance or item purchased
• Balances cash drawer
• Provides the daily sales report
• Prepares and performs cash and check deposits
• related reports, such as credit charge slip summary, EWT summary, and O.R.
• Performs store opening and closing activities, and provides assistance in counter operations
• Performs retail services by:
• Processing cash and sales transactions accurately and according to established procedures
• Processing sales transactions including departmental, sponsorship, and general charges
• Processing refunds, returns and exchanges of texts and merchandise according to established policies while being attentive to the benefit of the Bookstore operation and reputation as well as customer satisfaction
• Demonstrates maximum awareness of the impact of errors on the branch’s financial well- being and promptly taking corrective action when necessary and notifying buyers of SKU or pricing problems

Qualifications:

• At least College level of any course
• At least 1 year experience in POS transactions
• Good communication and interpersonal skills
• Attention to detail
• Has honesty and integrity
• Strong customer service skills
• Willing to work in Pampanga, Bataan, and Marilao
• Can start ASAP

BOOK SPECIALIST

Responsibilities:

• Meets customer requirements within the store premises and provides accurate and up-to-date information on our products and services
• Attends to customer needs such as book inquiries, title location, and book content, and recommends the appropriate books and merchandise
• Arranges and displays books and merchandise in the respective sections
• Recommends new titles and re-orders existing titles based on inventory, sales movement, and customer needs, interests, and requests
• Participates in shipment-receiving procedures by checking the accuracy of shipment contents, placing the proper price tags, and performing other related tasks
• Acts as a reliever for counter duties (i.e. baggage, customer service) and assists in the implementation of marketing activities within store premises

Qualifications:

• At least College level of any course
• At least 1 year related experience
• Fluent in English and has basic conversational skills in Japanese
• Book savvy
• Excellent customer service skills
• Pleasing personality
• Knowledgeable in merchandise display
• Organizational skills
• Knowledge in inventory procedure
• Willing to work in Pampanga, Bataan, and Marilao

Merchandise, Planning and Control

MERCHANDISE, PLANNING AND CONTROL OFFICER (inventory)

Responsibilities:

• Performs administrative tasks as well as other related functions/projects the that may be assigned by Management.
• Point person of the all the Encoding Supplier invoices
• Print and issue payment slip for barcode request of our local supplier
• Assists the Assistant Merchandise Planning & Control Manager in checking of replenishment. Especially when he/she is not around
• Encodes incoming shipment from US
• Encodes & receive titles that are not in the list or excess from the shipment
• Encodes & receive some books from the GM & buyers of their sample copies
• Encodes & receive Diamond comics
• Checking & posting of price for incoming shipments

Qualifications:

• Graduate of any 4-year course
• With at least 1 year of experience
• Good communication skills
• With technical knowledge and inventory control skills

Purchasing

ASSISTANT BUYER - CHILDREN

Responsibilities:

• Select and provide range that will sell in the store of suppliers assigned by the Head Buyer
• Maintain healthy stock of assigned suppliers - review sales regularly and manage stock levels
• Analyze consumer buying patterns by means of sales history and predicting future trends through research
• Assist Head Buyer in allocation of incoming shipments according to stock turn performance of subcategories (change quarterly)
• Help Head Buyer in liaising with shop personnel to ensure titles and range supply meets demand

Qualifications:

• Graduate any four-year course, preferably Management or Business related field
• At least 1 year of related experience in the retail industry
• Strong and effective verbal and written English communication
• Good market research and analytical skills
• Good negotiation skills