BPO - HR and Admin Specialist

Are you people-centric and passionate about nurturing workplace harmony? Do you love to encourage individuals to step out of their comfort zones and advance their skills? Can you work independently and collaboratively?

Then you’re the best candidate to become our newest HR and Admin Specialist! In this pivotal role, you will serve as the architect of positive employee experiences, the troubleshooter of workforce issues, and the facilitator of regulatory compliance practices. Your extensive experience as an HR generalist is critical to fostering a culture of respect, equity, and excellent performance at Unity Communications. 

Ready to spur camaraderie? Let’s connect today!

How You Spend Your Eight Hours

• Handle employee relations issues, mediate conflicts, and maintain a positive work environment

• Implement and enforce company policies and procedures

• Administer performance appraisal processes, set goals, and provide feedback to employees

• Identify training and development needs to enhance employee performance

• Help develop, communicate, and implement human resource (HR) policies and procedures

• Educate employees on company policies and promote adherence

• Generate and analyze HR metrics and reports to provide insights into workforce trends

• Assist in preparing reports for management and regulatory purposes

• Ensure compliance with labor laws and regulations

• Manage legal matters related to employment and maintain records to support compliance

• Serve as a point of contact for internal and external communications

• Draft and proofread emails, reports, and other documents

• Secure and maintain accurate employee records and administrative documents

• Oversee daily office operations, including facilities management and maintenance

• Manage office resources and ensure a well-organized workspace

• Perform other tasks as assigned

What You Must Possess

• Bachelor’s degree in psychology, HR management, business management, or any related course

• Proven work experience as an HR generalist

• Hands-on experience with HR information systems and Microsoft Office

• Solid understanding of labor legislation and compliance requirements

• Excellent communication, written, and interpersonal skills

• Strong analytical and problem-solving skills

• Ability to manage multiple priorities and deadlines

• Ability to work independently and as part of a team

• Ability to report on-site for more than two days per week depending on business needs

• Ability to report to our offices in Aseana City, Parañaque, and Bacoor, Cavite

• At least six months of BPO experience (preferred)

• Familiarity with any ISO compliance program, especially in data controlling (a plus)

• Knowledge in using Asana and SharePoint (a plus)

What You Shall Receive

• HMO coverage with two free dependents upon regularization

• VL/SL credits upon regularization

• Friendly and supportive work culture

• 13th-month pay and other Philippine-government-mandated benefits

• Non-taxable allowances

• Pay increases, performance bonuses, birthday gifts, and many more

What You Should Consider

• Full-time position

• 27k Package (23k Basic + 4k Non-taxable allowance)

• Shifting schedules (weekdays and weekends)

• Hybrid work setup with on-site training 

Why Join Our Company

You look for a company whose senior management listens to what you are and aren’t saying and whose managers and team leads you can genuinely connect with. According to Glassdoor, 99% of the current and previous employees recommend Unity Communications to their friends, and 100% approve of its executive management. Our company is a Certified Great Place To Work that values inclusion and diversity and spreads kindness and positivity.