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Job Description : Director of Global Training & Performance Management
At Continuum Global Solutions, our vision is to be the leader in customer experience by connecting the right people with innovative solutions to deliver outstanding results. We will empower and support our employees to reach unimaginable heights while growing our business to make a global impact. Our
can-do culture works together to make the ordinary exceptional.
Do you have a strong command of and understanding of Leading People , Human Resource Functions, Project Management and Operational Execution? Are you one that AIMS HIGHER. REACHES FARTHER to achieve your targets? Can you ACT BOLD. BE PASSIONATE with a problem-solving mindset? Can you BE ONE. HELP MANY in a way that provides a positive experience? Do you want to BE DIFFERENT. BE YOU and LEARN MORE. TAKE ACTION?
JOIN OUR TEAM TODAY!
Job Summary
We are hiring an experienced, Global Training and Performance Management professional to lead the development and implementation of learning and development strategies across our organization, as well as provide strategic guidance and direction to ensure our employees are leveraging the most up-to-date and innovative approaches to learning and development.
The Director will lead a team of learning professionals and will collaborate with senior leaders as well as clients to develop and deploy a creative and effective curriculum that drives business objectives and supports our employees in achieving their goals.
This position requires a results-oriented strategy that ensures learner success and speed to proficiency through the training life cycle. The Director will also support the post training Performance Management initiatives that support the consistent improvement of both corporate and client KPIs.
Job Responsibilities:
Additional Requirements: Job Knowledge, Skills, and Qualifications:
Benefits:
About Continuum Global Solutions, LLC
Continuum Global Solutions’ customer care services and call centers have been embraced by top companies worldwide. The company's Fortune-500 clients rely on its vast expertise in customer care management. Continuum Global Solutions leverages world class voice, chat, email, and social technologies. Continuum has more than 16,000 employees in major international markets and serves tier-1 clients across multiple industry verticals. More information can be found at .
Continuum is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, sex, marital status, sexual orientation, disability, military/veteran status, citizenship status, genetic information, or any other characteristic protected by applicable federal, state, or local laws. Applicants have rights under Federal Employment Laws Family and Medical Leave Act (FMLA); Equal Employment Opportunity (EEO); Employee Polygraph Protection Act (EPPA) .
Continuum recruiting correspondence will always come from a talent acquisition representative with an official @continuumgbl e-mail address.In addition, our representatives will never ask for any form of payment from a candidate or new hire. Please report suspicious activity to .
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