Human Resources Associate

icon building Company : Alorica
icon briefcase Job Type : Full Time

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Job Description - Human Resources Associate

Job Description:

Process and record various data related to termination and provide real-time updates to Payroll. Gather information and prepare various reports for management. Handle and process all copying and filing needs for the department. Execute mailing, inter-shipping, and courier processes of HR Operations. Serve as a liaison between other HR teams and internal customers. Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties. Work with high quality and accuracy standards, capturing interactions within case management through case creation, update, and closure. Navigate through systems, portals, and shared locations finding and using content within the knowledge base, applying it to resolve inquiries efficiently and accurately. Update and maintain the Playbook, FAQs, processes, guides, and other relevant documentations. Perform other duties as assigned by management. Manage HR initiatives over and above regular duties. Collect and cleanse data to populate accurate reports. Proficient with Microsoft Office software. Performance is measured by HR success metrics. Ability to work in a multi-tasked environment. Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to prioritize and organize. Ability to work in a team fostered environment and able to maintain the highest level of confidentiality. Excellent interpersonal, written, and oral communication skills. Work under direct supervision with very structured guidance regarding benefits, HRIS, and Payroll standard processes and procedures including legal mandates. Coordinate with other HR staff for the completion of a given task. Responsible for providing a range of organizational, administrative, and Human Resource support activities. Knowledge, understanding, and compliance with Company policies and procedures.

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