Human Resources Business Partner

Human Resources Business Partner | Hybrid Set up

Consulting & Generalist HR (Human Resources & Recruitment)

Work for our global clients and immerse in our rich and diverse company culture where you can thrive, grow and just be aweSOme! Apply now and discover the Satellite Office Candidate Experience – recognized as one of BEST among BPO companies worldwide.

WHAT IS A/AN HUMAN RESOURCES BUSINESS PARTNER?

Satellite Office is extremely client focused and committed to successful outcomes for everything we do. To achieve this we need the very best staff, people who love what they do and want the opportunity to excel. 

We are committed to building a strong culture and focus on hiring candidates that have a strong work ethic, are personable and have strong communication skills. 

WHAT WILL BE YOUR MAIN RESPONSIBILITIES?

Employee Relations  

• Represents company on Labor related cases
• Serves termination notices
• Facilitate exit procedure for resigned and terminated employee
  • Processes employee separation documentation
  • Processes and routes clearance
  • Prepares last pay request
  • Conducts exit interview and submits summary of exit interview
• Releases exit documentation
  • Last pay
  • Prepares Release Waiver & Quit Claim
  • Prepares Certificate of Employment
  • Coordinates with HR-Timekeeping & Payroll for Certificate of Contribution (SSS, Pag-ibig & PhilHealth)
  • 2316
• Counseling, grievance and discipline for all staff
  • Conducts investigation on complaints and grievances
  • Facilitates the resolution of any employee relations problems
  • Counsels employee regarding work, family or personal problems
  • Handles grievances of the employees, in a sensible manner
  • Prepares and issues disciplinary action memorandum

Account Management  

• Conducts regular site visits for off-site accounts
  • Brings pay-slips, documents, etc. to offsite accounts
  • Meets with Team Leads and discusses concerns or updates
  • Takes note on offsite concerns and discusses concerns to HR Head for immediate action
  • Conducts Focus Group Discussions, as needed
• Participates in meetings that involve a range of issues as needed and/or assigned (e.g. personnel actions, regulatory requirements, actions involving outside agencies, inter-department needs, collective bargaining, etc.)

Performance Management  

• Ensure timely communication / execution / completion of the Performance Management Process
  • Distribution of performance evaluation forms
  • Records performance evaluation results
  • Computes performance ratings
• Maintains performance evaluation tracking system
  • Tracks and monitors performance evaluation
• Regularization

Compensation and Benefits Administration  

• Administers both government mandated and company initiated benefits which includes government and company loans
• Ensures that all benefits administered are consistent to the employees’ corresponding status and level
• Maintains a record of all employee movement such as promotion, regularization, and merit increase / salary adjustments
• Handles HR Information System and 201 files

Employee Engagement  

• Works with rest of HR team on company events

Records and Reports Management  

• Prepares monthly and yearend reports on terminations, transfers, promotions, disciplinary action and other information required
• Prepare reports on complaints, counseling, grievances, surveys and other adhoc tasks

Others  

• Performs miscellaneous clerical functions and special projects as assigned
• Performs general office support functions and assists personnel as necessary
• In the absence of HR Head, handles issues and inquiries and supply authorized information to employees related to Employee relations
• Other duties as assigned

PERSONAL SKILLS & QUALITIES  

• Flawless integrity, with orientation towards compliance and people management
• Excellent English communication skills, both written and verbal
• Strong business acumen, with an entrepreneurial mindset
• Excellent time management skills with a strong sense of urgency
• High energy, team orientated
• Excellent management / organizational skills
• Precise, accurate, attention to detail a must
• High learning aptitude with the ability to work unsupervised
• Confident to practice responsible transparency at all times
• Must demonstrate initiative and a ‘can do’ attitude – solutions-oriented and results focused

WHAT ARE WE LOOKING FOR?

• Minimum of 8 years’ experience in Human Resources operations
• Extensive experience in
• Exposure to and understanding of
• Must have an entrepreneurial mindset – accountable for recommendations and decisions, and a good understanding of commercial approaches
• Strong preference towards documentation and experience in document management is required
• Experience in the outsourcing / offshore staff solutions industries is required
• Degree qualified, preferably Psychology or Behavioral Sciences related, from a reputable College or University

Experience the AweSOme Life with Satellite Office!

Voted as the Best Business Process Outsourcing (BPO) in the 2021 National Online Retail Association (NORA) Solutions Partner Awards and recognized as one of the BPO companies worldwide with the Best Candidate Experience in the 2021 Global BPO TA Awards – Satellite Office is looking for talented Filipino professionals to join our growing and awesome team!

Our employees’ happiness is key to our success. We provide best-in-class workspaces and a holistic work environment, for you to grow as well as deliver the best outcomes for our clients. Learn more about us at

Experience the Satellite Office Life.

• We reward your ambition. We offer competitive compensation and benefits packages for our people.

• Real people, real purpose. We support our people’s growth through continuous learning and development.

• The freedom to be awesome. We ensure that our people are given opportunities to explore their passion through fun and learning activities to help balance work and life outside work.

• Work and play haven. Our state-of-the-art facilities and technologies provide a work and play haven for our people.

• We care. We believe in prioritizing our people and community’s physical and mental wellbeing.

Experience the AweSOme Life with Satellite Office!

Voted as the Best Business Process Outsourcing (BPO) in the 2021 National Online Retail Association (NORA) Solutions Partner Awards and recognized as one of the BPO companies worldwide with the Best Candidate Experience in the 2021 Global BPO TA Awards – Satellite Office is looking for talented Filipino professionals to join our growing and awesome team!

Our employees’ happiness is key to our success. We provide best-in-class workspaces and a holistic work environment, for you to grow as well as deliver the best outcomes for our clients. Learn more about us at

Experience the Satellite Office Life.

• We reward your ambition. We offer competitive compensation and benefits packages for our people.

• Real people, real purpose. We support our people’s growth through continuous learning and development.

• The freedom to be awesome. We ensure that our people are given opportunities to explore their passion through fun and learning activities to help balance work and life outside work.

• Work and play haven. Our state-of-the-art facilities and technologies provide a work and play haven for our people.

• We care. We believe in prioritizing our people and community’s physical and mental wellbeing.

Show more

Perks and benefits

Medical

• Competitive compensation and benefits packages

Don’t provide your bank or credit card details when applying for jobs.

Researching careers? Find all the information and tips you need on career advice.