Project Resource Coordinator

Role: Project Resource Coordinator

Location: Taguig City, Metro Manila

Thanks for checking out our job opening; we are excited that YOU are interested in learning more about NCC Group.

We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.

We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference, and we want you to join in our mission, to make the world safer and more secure.

Take a look at our website here to learn more about why we're one of the leading global Cyber Security and Risk Mitigation business…

The Opportunity:

The Project Resource Coordinator position at NCC Group is responsible for managing and coordinating the allocation of resources within the organization. This role requires strong organizational skills, attention to detail, and the ability to work collaboratively with various teams to ensure efficient utilization of resources. With a focus on optimizing internal and project schedules, the Project Resource Coordinator directly influences utilization and profitability for NCC Group.

Key responsibilities

• Matching the skill sets of consultants to client requirements, weighing factors like team consistency, balanced seniority, and profitability.
• Respond to and resolve staffing queries in a timely manner.
• Assign Project Manager or Engagement Manager.
• Allocating consultant time to non-billable activities in the schedule.
• Coordinating with the broader scheduling team to ensure efforts are in sync and resources are appropriately maximized.
• Identifying project red flags, potential pitfalls, or staffing challenges and escalating to delivery and operations leadership.
• Liaise with client contacts to confirm project dates and provide an optimal delivery schedule.
• Record project cancellations.
• Identify and communicate skills shortages and trends to operations leadership.
• Consult on capabilities and qualifications required of delivery teams.
• Assist with forecasting and contract renewals where needed.

Requirements

• Proven experience in resource management, project coordination, or related roles.
• Strong organizational skills and attention to detail.
• Demonstrated proficiency in influencing stakeholders and adeptness in identifying optimal solutions. A positive and proactive attitude towards taking responsibility and solving problems.
• Operating efficiently while maintaining a high level of accuracy and productivity.
• Experience in a cross-functional, collaborative work environment.
• Keep project schedule accurate, facilitating scheduling adjustments and fixes as needed to account for sickness, unforeseen circumstances, etc.
• Excellent communication and interpersonal skills.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Proficiency in Microsoft Office suite and other relevant software applications.

Desirable Requirements

• Bachelor's degree in business administration, management, or a related field (preferred but not mandatory).
• Experience with Salesforce, Kantata, other CRMs, or project management tools/software is a plus.
• Knowledge of industry-specific resource management practices and regulations (if applicable).

About NCC Group

The NCC Group family has over 2,200 members located all around the world, providing a trusted advisory service to 15,000 customers. Born in the UK, we have now had offices in North America, Canada, Europe, Asia- Pacific and United Arab Emirates.

We are passionate about helping our customers to protect their brand, value and reputation against the ever-evolving threat landscape. We fuel that passion with investment in our people and our business.

Our values and code of ethics are at the heart of how we operate – we work together, we are brilliantly creative, and we embrace difference. We treat everyone and everything with equal respect.

We want to create an environment where all colleagues feel psychologically, emotionally and physically safe to be authentic, sharing their personal experiences to represent the diversity of the world they live in, and have equal opportunity to achieve their best.

About your application

We review every application received and will get in touch if your skills and experience match what we're looking for. If you don't hear back from us within 10 days, please don't be too disappointed – we may keep your CV on our database for any future vacancies and we would encourage you to keep an eye on our career opportunities as there may be other suitable roles.

If you do not want us to retain your details, please email [HIDDEN TEXT]. All personal data is held in accordance with the NCC Group Privacy Policy. We are committed to diversity and flexibility in the workplace. If you require any reasonable adjustments to support you during the application process, please tell us at any stage.

Please note that this role involves mandatory pre-employment background checks due to the nature of the work NCC Group does. To apply, you must be willing and able to undergo the vetting process.