Security Consultant III

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

The work you'll be doing will be managing and supporting enterprise customers for their business-critical services. You will be improving the customer experience and should be willing to take up the responsibility of taking ownership of assigned tasks, resolve tasks within assigned shift or correctly transition incident to oncoming shift if not resolved, track task to resolution.

• Performing troubleshooting and diagnosis of complex enterprise security device incidents.

• Understanding proposed architectural changes that will impact the customers business and be able to articulate outcomes to technical and non-technical team.

• Understanding Change Management participation to include; create/update/close change request in requisite change system, design change and submit change form, or review submitted change form and correct any deficiencies, stage or implement change and troubleshoot failed changes.

• Using vendor provided tools, log files, scripts, etc. to resolve complex incidents.

• Performing in-depth research of assigned problems to identify the best resolution and present information to customers and implement it.

• Performing monthly checks of device operations to include; OOB testing, backups, password management, etc.

What we’re looking for...

You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment. You will be working with multiple partners so networking and managing effective working relationships should be your top most priority. Ideal candidate will have understanding of industry trends in all areas of Information Security.

You'll need to have:

• Bachelor’s degree or four or more years of work experience.

• Four or more years of relevant work experience in Network Security.

• Experience and knowledge of firewall functionality includes Palo Alto, CISCO ASA, Checkpoint, Juniper (SRX, ISG, NetScreen, etc.), Fortinet.

• Experience and knowledge of Caching/Proxy/AV devices (Bluecoat, Cisco, NetCache).

Even better if you have one or more of the following:

• Strong verbal and written communication skills.

• Ability to work in a team environment.

• Knowledge of Global/Local load balancing devices (F5 (LTM, ASM, 3DNS), Cisco CSS, Alteon, Redline).

Why Verizon?

Verizon is committed to maintaining a Total Rewards package which is competitive, valued by our employees, and differentiates us as an Employer of Choice.

• We are a ‘pay for performance’ company and your contribution is rewarded through competitive salaries, performance-based incentives and an employee Stock Program. We create an opportunity for us all to share in the success of Verizon and the value we help to create through this broad-based discretionary equity award program.

• Your benefits are market competitive and delivered by some of the best providers.

• You are provided with a full spectrum of health and wellbeing resources, including a first in-class Employee Assistance Program, to empower you to make positive health decisions.

• We offer generous paid time off benefits to help you manage your work life balance and opportunities for flexible working arrangements*.

• Verizon provides training and development for all levels, to help you enhance your skills and develop your career, from funding towards education assistance, award-winning training, online development tools and access to industry research.

• You will be able to take part in volunteering opportunities as part of our environmental, community and sustainability commitment.

Your benefits package will vary depending on the country in which you work.

*subject to business approval

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.