Resource Specialist

icon building Company : Sun Life
icon briefcase Job Type : Full Time

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Job Description - Resource Specialist

locations Taguig City, National Capital Region (Manila)

time type Full time

posted on Posted 16 Days Ago

job requisition id JR00095385

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

ROLE DESCRIPTION

Resource Planning and Management

  • Match and fulfill project demands with the right resources in a timely fashion
  • Execute optimal demand fulfillment and hiring strategies that align with company goals and financial targets
  • Monitor resource billability and ensure optimal utilization and assign bench / idle resources to billed work within a set timeframe

Reporting and Analysis

  • Utilize data-driven insights to optimize workforce planning strategies and make informed staffing decisions
  • Perform trend and variance analysis and maintain and/or keep track of key metrics, and recommend and implement actions to address any issues
  • Create concise and effective reports for management reviews

Process Improvement

  • Monitor and review the resource management and capacity planning process to help identify continuous improvement opportunities

Stakeholder Communication

  • Collaborate with human resources, delivery/project managers, finance, talent development, and business excellence to meet key success metrics

Training and Support

  • Drive and promote the effective use of workforce management tools and provide support to stakeholders

QUALIFICATIONS

  • Overall 6+ years of experience in resource management and capacity planning
  • At least 3 years of experience working in the IT industry
  • Detail-oriented, with strong analytical and problem-solving skills
  • Proactive team player with ability to forge stakeholder partnerships and to influence decision-making
  • Solid communication and presentation skills, and proficient in MS Office applications to prepare reports, presentations, and other documentation
  • Effective time management skills to prioritize and multi-task
  • Self-motivated and agile, able to quickly adapt to changes and work in a fast-paced environment
  • Previous experience with Planview and Workday tools is a plus

Job Category:

Business Analysis - Process

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Job Description:

ROLE DESCRIPTION

Resource Planning and Management

  • Match and fulfill project demands with the right resources in a timely fashion
  • Execute optimal demand fulfillment and hiring strategies that align with company goals and financial targets
  • Monitor resource billability and ensure optimal utilization and assign bench / idle resources to billed work within a set timeframe

Reporting and Analysis

  • Utilize data-driven insights to optimize workforce planning strategies and make informed staffing decisions
  • Perform trend and variance analysis and maintain and/or keep track of key metrics, and recommend and implement actions to address any issues
  • Create concise and effective reports for management reviews

Process Improvement

  • Monitor and review the resource management and capacity planning process to help identify continuous improvement opportunities

Stakeholder Communication

  • Collaborate with human resources, delivery/project managers, finance, talent development, and business excellence to meet key success metrics

Training and Support

  • Drive and promote the effective use of workforce management tools and provide support to stakeholders

QUALIFICATIONS

  • Overall 6+ years of experience in resource management and capacity planning
  • At least 3 years of experience working in the IT industry
  • Detail-oriented, with strong analytical and problem-solving skills
  • Proactive team player with ability to forge stakeholder partnerships and to influence decision-making
  • Solid communication and presentation skills, and proficient in MS Office applications to prepare reports, presentations, and other documentation
  • Effective time management skills to prioritize and multi-task
  • Self-motivated and agile, able to quickly adapt to changes and work in a fast-paced environment
  • Previous experience with Planview and Workday tools is a plus

Job Category:

Business Analysis - Process

Posting End Date:

05/05/2024

Shine together

At Sun Life, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed.

We’re a global company with a passion for people. Our purpose is to help Clients achieve lifetime financial security and live healthier lives. As a team of 30,000 across 26 countries, our impact is far-reaching, and locally relevant There’s power in numbers. As part of Sun Life’s growing team, you have an impact on people in your community and around the world.

Shape the future

With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sun Life, we’re driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter.

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