Tech/Systems Support Analyst - with Great Benefits

We are looking to hire an organized Tech/Systems Support Analyst to join our high calibre team at QuintilesIMS in Pasig.
Growing your career as a Full Time Tech/Systems Support Analyst is a fantastic opportunity to develop exceptional skills.
If you are strong in leadership, adaptability and have the right drive for the job, then apply for the position of Tech/Systems Support Analyst at QuintilesIMS today!

Job Overview
Provides first level support on workstations or for applications.

Essential Functions
• Processes and provides first level support for technical assistance and resources from internal and/or external customers.
• Communicates with end users to clarify and define requirements.
• Resolves various routine problems and escalates the more complex issues to the appropriate support area for resolution.
• Maintains call information in database using commercial software.
• May work with monthly charge back reports.
• May schedule configuration and installation of PC workstation hardware and software.

Qualifications
• Associate's Degree Computer Science or equivalent, or equivalent technical training Req
• One (1) years related experience or training Req Or
• Equivalent combination of education and experience Req
• Familiarity with mainframe, distributed, PC, LAN, or telecommunications equipment and related components in order to understand client's technical needs, or may have experience in customer service role.
• Ability to carry out some analysis and information gathering to resolve problems on routine matters.

IQVIA is a leading global provider of advanced analytics, technology solutions and clinical research services to the life sciences industry. We believe in pushing the boundaries of human science and data science to make the biggest impact possible – to help our customers create a healthier world. Learn more at

Benefits of working as a Tech/Systems Support Analyst in Pasig:

● Excellent benefits
● Opportunities to grow
● Competitive salary