Trading Services Associate I

J.P. Morgan manages in excess of $350Bn of collateral balances and processes 20M transactions each year. More than 200 collateral clients globally, with 6,400 CSAs for over 100 third-party buy side clients.

As a Trading Service Associate in Collateral Services Operations, you will support internal & external clients (predominantly Banks & Broker Dealers) in managing their margin obligations/exposures. You will provides international securities and escrow management in support of clients’ derivatives exposures in line with their International Swaps And Derivatives Association (ISDA) Agreements

Primary product support falls into 3 categories: Derivatives Collateral Management (DCM), Securities Collateral Management (SCM) & Margin Control. 

Primary functions span three global teams:

• Core Operations own day to day processes
• Middle Office have ownership of overall operational client satisfaction
• Client Implementations own the onboarding of new and incremental client/business to the CSO platform

Job responsibilities: 

• Review current processing to ensure all controls maintained and up to date to fit with the current tasks. Inform and work with Risk Management upon identifying potential risks.
• Identify gaps in processes and full compliance of SSAE16.
• Responsible for documenting and updating current workflows and task lists. Implementing any new controls and changes to workflow after appropriate sign off to minimize financial loss
• Pro-actively assess and recommend process improvements to assist in risk mitigation. Communicate all issues effectively and ensure understanding by the team. 
• Escalate issues to the Manager and be involved in taking action to escalate and resolve with the other party. A review is to be done on the issue to ensure procedures are updated.
• Investigate and when applicable, assist in implementing new procedures or systems that enhance the overall service of the group.
• Ensure all work received is actioned, accounted for and all control procedures are adhered to. Issues raised must be either resolved or escalated if necessary.
• Ensure that the specialist’s checklist is followed and all items actioned on a daily basis, with sign off occurring throughout the day as necessary.
• To be involved in the resolution of outstanding issues, to make decisions based on precedent and experience when confronted with frequently conflicting priorities. Where necessary, liaise with other areas to agree a satisfactory conclusion, ensuring minimum impact to Trading Services
• Be involved in the review of workflows, review reporting of all Key Performance Indicator, and other statistics required by management.
• Assist in tracking trends in work volumes, including reconciliation errors and document any negative trends and proposed solutions.

Required qualifications, capabilities, and skills:

• Minimum of 7 years’ experience in Securities Lending, Settlements, Trade Support/Middle Office or Corporate Action role
• Good knowledge of Global Financial Markets
• Good understanding of Microsoft Excel
• Strong inter-personal and communication skills with the ability to build strong relationships with strategic internal & external partners
• Strong analytical skills coupled with independent and reliable decision-making mindset including taking the initiative to take lead in order to drive change and continuously enhance controls
• Ownership and Accountability
• Excellent analytical and numerical skills
• A strong controls focus ad quality orientation
• Continued focus on improving processes and procedures
• Flexible, follow tight deadlines, organize and prioritize work and comfortable to deal with pressure and fast pace environment
• Good Team player but with the ability to operate without direction when required

Preferred qualifications, capabilities, and skills:

• Bachelor degree or above preferred
• Knowledge of automation tools such as Tableaux / Alteryx and Python would be beneficial

All application requirements (including updated resume - please include specifics of your career) should be posted, submitted and completed in the Oracle tool.

Internal Application Eligibility Requirements

TENURE:

• Must meet minimum employment tenure requirement. Specific roles require longer tenure in current position to be eligible to apply. Unless established for specific positions by the line of business, the standard tenure requirement is 12 months.

PERFORMANCE:

• Meets satisfactory performance standards as defined by the firm
• Not enrolled in Performance Coaching (formerly known as Performance Improvement Plan (PIP))

You affirm that you meet the Internal Application Eligibility Requirements. This includes checking or declaring potential conflict of interest as stipulated in the  Employment of Relatives and Employees in Personal Relationships Policy .

By submitting an application and/or joining the interview, you affirm to meet the Internal Mobility Eligibility Requirements as stated in the  Applying for Internal Positions Firmwide Standard .  You are expected to provide true and accurate information to the Company during the recruitment and application process. Knowingly giving false or misleading information shall be subjected to the imposition of appropriate corrective action, following the firm’s Human Resource (HR) Policies and Guidelines.

Consult your Manager for any specific guidelines for your line of business or if you’re unsure about your eligibility for an internal application.

Make sure your profile is updated in the new > Hiring and discuss internal mobility plans with your Manager at the soonest time possible. Attaching your updated resume is encouraged.

In partnership, Hiring Managers and Recruiters will review applications to determine which candidates best meet the required skills and experience specified in the job description. While not every application will result in an interview, applications will be acknowledged.