Treasury Operations Analyst - Urgent Role

We are searching for an experienced Treasury Operations Analyst to join our vibrant team at Manulife Insurance Malaysia in Quezon City.
Growing your career as a Full Time Treasury Operations Analyst is a fantastic opportunity to develop exceptional skills.
If you are strong in persuasion, presentation and have the right personality for the job, then apply for the position of Treasury Operations Analyst at Manulife Insurance Malaysia today!

Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders? You’ve come to the right place. We’re looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we’d like to hear from you.

Working Arrangement

Hybrid

Job Description

Job Summary

This Treasury Operations Senior Analyst is responsible for the execution of Cash Management Operations (CMO) for Asia Treasury group and will play a critical role in the expansion of MBPS CMO team. This role will support the performance of all production tasks of Treasury Operations in accordance with the agreed SLA with the Business Units and will support various automation projects and testing activities for Asia Treasury. This Finance Senior Analyst role will also support the ongoing Treasury Transformation initiatives of Asia which includes the implementation of our target infrastructure for Global Treasury Operations.

Overview

MBPS is officially registered as Manulife Data Services, Inc. but with an official trade name of Manulife Business Processing Services. MBPS is a Global Shared Service Centre providing Operations Administration, Finance, Investments, Contact Center, Claims, New Business and Underwriting, Actuarial, Legal & Compliance and Enterprise Technology Services to Manulife Companies around the world. MBPS is headquartered in Quezon City, Philippines. MBPS has approximately 5,000 employees across Manila, Cebu, and Chengdu (China).

MBPS consists of highly motivated and experienced professionals committed to customer delight. Our customers include Business Units across Asia and North America.

Role and Responsibilities

Reporting directly to the MBPS CMO Team Leader, this role is responsible for the daily execution of all Cash Management Operations tasks for Asia Treasury Group.

Operations:

• Execute the day-to-day Cash Management Operations timely and with Operational Excellence

• Ensure that controls are sufficiently designed, documented, and evidenced to satisfy risk, audit and regulatory objectives.

• Ensure that all cash management reports and BU ad-hoc tasks are executed and submitted timely

• Develops, implements and oversees onboarding processes, tools, policies, standards, and procedures ensuring alignment with the company’s Cash Management standards

• Ensure that all Service Level Agreements (SLAs) and compliance standards are met.

• Ensure the delivery of excellent customer service by proactively promoting client centricity.

• Support ad-hoc analysis to identify root cause of production problems and develop timely solutions.

• Effectively communicate significant production updates and challenges to management as well as to the Business Unit in a timely manner.

• Manage and mitigate operational risks and ensure that issues are escalated timely and resolution is effective.

• Validate the accuracy of operational risk heat maps and other risk assessments.

• Accountable for the timely and effective closure of audit points.

• Timely and effective delivery of KPI and KRI reports, business dashboards and other metrics as required by management as well as the Business Unit.

Business Unit Support:

• Support Asia Transformation initiatives such as Kyriba Cash Visibility Project and Follow Money Project

• Respond timely and accurately to all queries and ad-hoc requests related to operations

• Troubleshoots any operational issues related to Cash Management Operations through timely escalations to the Business Units and key stakeholders

• Participates in all system testing activities

• Support the Treasury Automation Team in the execution of Asia Treasury projects and process improvement initiatives of the team

Reporting:

• Assist the Treasury Senior Specialists and Treasury Technical Expert in the monitoring of daily KPI reports (SLA and Accuracy)

• Updates regularly the issue log of MBPS CMO team

• Participates in the monthly governance call to discuss critical issues

Qualifications:

• University degree in Accounting, Finance, or Business-related courses.

• Minimum 2-3 years of relevant experience in Treasury Operations

• Ability to work in ambiguous environment and adapt to change while managing time and workload with aggressive timelines.

• Experience in working across multiple geographies and time zones.

• Strong interpersonal skills and ability to work effectively across cultures, geographies and senior leadership.

• Excellent analytical and technical skills.

• Excellent English written and verbal communication skills.

• Intermediate to Advanced knowledge of Excel (i.e. mastery of excel formulas and pivot tables is a must; VBA is a plus). Proficient in MS Office suite including Outlook, Word, Power Point, and Project.

• Must be willing to work for a night shift schedule with NDHP allowance.

• Overtime may be required to meet business deadlines

Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere? What are you waiting for? Apply today.

About John Hancock and Manulife

John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com .

One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including life insurance , annuities , investments , 401(k) plans , and education savings plans . Additional information about John Hancock may be found at johnhancock.com .

Manulife is an Equal Opportunity Employer

At Manulife /John Hancock , we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour , ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process .  All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies . To request a reasonable accommodation in the application process, contact View email address on click.appcast.io

Benefits of working as a Treasury Operations Analyst in Quezon City:

● Company offers great benefits
● Opportunities to grow
● Competitive salary