Principal Duties & Responsibilities User-Centered Research and Testing Conduct Comprehensive quantitative and qualitative user research (user interviews, surveys, usability studies, etc.) to gain insights into user behaviors, preferences, and pain points, and apply these findings to inform product and design decisions.
Data Analysis analyze and interpret research data, using both qualitative and quantitative methods, to identify patterns, trends, and opportunities for improving the user experience and driving product enhancements.
Accessibility Compliance Ensure that user experiences adhere to accessibility standards and guidelines, conducting accessibility audits and recommending design and development adjustments to make products inclusive for users with disabilities
Cross-functional collaboration Collaborate closely with UX designers, product managers, and developers to ensure that user insights are integrated into the design and developments processes, serving as an ambassador for a user-centric approach in the product lifecycle.
Data-driven Problem Solving Able to create solutions that are innovative and driven by data, either from internal or external (studies, standards, etc.) sources.
Job Responsibilities Product Research and Strategy - Gathering and analyzing user behavior
- Conduct qualitative and quantitative research
- Create reports, insights, and actionable strategies for stakeholders and product owners
- Up to date with the latest tools that are compatible with our tech stack
Inter-department Collaboration - Able to communicate and collaborate with Engineers to implement and enhance data analytic tools
- Partnership with the internal Tech teams in improving data adoption and automation
Data-driven Problem Solving - Utilizes existing data structures to create insights for products, departments, and Etaily as a whole
- Able to design systems that best fit the product or project at hand
Org-wide Support - Assist inter-department projects with UX research methods and tools
Key Qualifications - At least 1 Year established Industry Experience is a must, Senior roles are welcome to apply
- Minimum Bachelor's Degree in Design (UI/UX, Multimedia Arts, Digital), Psychology, Human-Computer Interaction (HCI), Statistics, or Computer Science
- Strong analytical and problem-solving skills, stakeholder management and collaboration, strong interpersonal and communication skills, strategic thinking, and business and entrepreneurial acumen
- Having UI/UX Certifications (Usability, Interaction Design, UX Research, Human-Computer Interaction) is a plus
- Proficiency in Figma and in using Data Analytic Tools is a must
- Applicant should be up-to-date in design and accessibility standards and has design thinking mindset.
- Highly collaborative team player, detail-oriented and passionate with technology