DEPLOYMENT PROJECT COORDINATOR - Hiring Immediately

We are looking to hire a competitive DEPLOYMENT PROJECT COORDINATOR to join our amazing team at Lexmark in Philippines.
Growing your career as a Full Time DEPLOYMENT PROJECT COORDINATOR is a terrific opportunity to develop useful skills.
If you are strong in decision-making, problem-solving and have the right mindset for the job, then apply for the position of DEPLOYMENT PROJECT COORDINATOR at Lexmark today!

, Key Roles and Responsibilities:

• Assist Project Manager (PM) in all phases of Implementation Project by driving and managing their own set of tasks and activities without requiring daily guidance and assignments from the PM.
• PMs are responsible to lead project meetings but DPCxe2x80x99s may be asked to initiate internal or customer-facing conference calls, take meeting minutes, update action items, or other activities in support of the PM.
• Place orders and monitor orders/shipments to ensure delivery according to project schedule.
• Track order fulfillment and delivery of hardware using Lexmark systems and carrier websites.
• Resolve delivery and schedule issues between carriers and customers.
• Modify planned installation activities in response to changes in delivery schedule.
• Work with internal supply chain personnel, transportation carriers, disposal partners, and installation partners to coordinate service delivery, gather data, and resolve issues requiring real-time coordination between carrier, customer, and install partner.
• Manage complex interactions including changes, disruptions and other unplanned events while a technician is on site.
• Interface with customers and installation partners during installation.
• Work directly with Supply Chain on shifting installs, etc. based on order/availability issues.
• Work with customer personnel on gathering data for existing assets, confirm deliveries, and other general assistance as directed by PM.
• Track (in Excel/Siebel) detailed order-to-invoice & returns data for all equipment shipped/returned/ disposed, as required to invoice customer, manage inventory, and report daily project status.
• Track consumption of customer P.O.xe2x80x99s and process Lexmark hardware billing, when needed.
• Proactively support the PM in identifying and reconciling inventory discrepancies.
• Escalate issues promptly and proactively work with stakeholders to avoid/mitigate future issues.
• Document all meeting data as appropriate provide regular status reports to all team members, client, and internal management as directed by the PM.
• Provide accurate and timely information to management on the performance measurement, quality assurance, and customer satisfaction areas of the project (e.g. delivery timeliness).
• Manage deployment plan to ensure timely and accurate deployment according to customer approved schedule.
• Manage high-level MPS accounts as determined by DPC Account Matrix.
• Assist in training/supporting new PMxe2x80x99s and DPCxe2x80x99s.
• Provide process mentoring to newly trained PMxe2x80x99s and DPCxe2x80x99s.
• Provide fist line of support for business process inquiries from both new DPCs and new PMxe2x80x99s.
• Assist in training/supporting new DPCxe2x80x99s.

Competencies, Skills, Knowledge, and Abilities:

• Proficiency with Microsoft Office tools: Excel, Word, PowerPoint
• Strong Excel skills particularly important (writing formulas, pivot tables, data reconciliation)
• Excellent analytical, data reconciliation and problem solving skills
• Excellent communication and customer service skills
• Must be proficient in oral and written language of customer being supported as well as English
• Detail oriented, self-starter

Education, Experience, and Certifications Basic Requirements:

• Bachelorxe2x80x99s Degree
• Experience with Siebel highly desired
• Familiarity with SAP and Business Objects a plus
• 2+ years experience preferred in hardware deployments, order management and logistics
• Familiarity with MS Project
• Familiarity with Lexmark devices and packaging a plus

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Benefits of working as a DEPLOYMENT PROJECT COORDINATOR in Philippines:

● Company offers great benefits
● Advancement opportunities
● Advantageous package