Learning Coordinator

Our fast-growing team is looking for a passionate and experienced Learning Coordinator to work in our Learning Centre alongside of a team of facilitators. The successful candidate will play a pivotal role in ensuring the seamless delivery of an exceptional learning experience for our customers (internal and external) and partners.

Daily Duties and Main Responsibilities will include:

• Scheduling and organising global training sessions
• Being the key contact for employee and customers training requests, including arranging the logistics efficiently for in-house and virtual training.
• Functioning as a key administrator of our global LMS
• Coordinate and administer all aspects of our core skills curriculum and inductions. This includes scheduling, technology set up, gathering materials, marketing, tracking attendance, feedback and evaluation/metrics.
• Gathering and reporting training data and KPI’s
• Communicating at all levels with stakeholders and trainees
• Continuous development of training admin processes
• Support the promotion and communication of L&D programmes and initiatives, assisting with the design of solutions that will drive engagement.

Attributes and Experience Required:

• Experience as a learning management system (LMS) administrator is essential
• A good working knowledge of MS packages and strong IT skills essential
• Service oriented approach
• Familiarity with project management tools
• Excellent interpersonal, organisational, and problem-solving skills
• Ability to write clear, concise, professional emails and reports
• Demonstrated capacity to work well under pressure with attention to detail
• Driven by continuous improvement and actively seeks constructive feedback

Package and Benefits:

• Competitive annual salary and benefits package
• 18 days annual leave plus public holidays
• Birthday leave
• Earned Wage Access (via CloudPay Now app)
• 10 days sick leave
• HMO
• Personal and professional development opportunities