Learning & Organisational Development Operations Team Lead

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Learning & Organisational Development Operations Team Lead to join our Manila People & Culture Team. This role is crucial for leading a team that provides logistical support for L&OD programs. Additionally, the team ensures our products meet colleagues' needs, offers a seamless learning experience through technology, and engages with colleagues globally.

Why Cambridge

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What makes you the ideal candidate in this role

As the Learning & Organisational Development Operations Team Lead, your role is to support the L&D team and the wider OD department globally, ensuring excellent learning and career progression experiences for colleagues (customers).

Your expertise will guide the Manila L&OD team to achieve operational excellence and add value to the wider organization, with support from the Head of L&D and other colleagues. The following will help you be an ideal candidate for this post:

• Significant experience in Learning and Development (L&D) and Organizational Development (OD) at a supervisory/team leader level.
• Strong L&OD generalist background with the ability to motivate and manage teams.
• Experience in designing L&D marketing solutions, including plan development, tailored promotions, and effective written communication with customers.
• Proficient in managing and evolving L&OD products, gathering data (evaluations/feedback) from customers, and making recommendations for improvements.
• Confidence in managing budgets and presenting to stakeholders across the team.
• Experience in vendor/supplier relationship management.
• Exceptional organizational skills, managing a busy workload, and collaborating with stakeholders across a large, global team.
• Familiarity with Learning Management System (LMS) platforms.
• Willingness to work in a hybrid setup at your Makati office.

I

f you aredriven and enthusiastic about the world of learning and development and desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us.

At Cambridge, we believe in hiring individuals who bring in a diverse set of experiences and perspectives we prioritize culture add over culture fit. We value a growth mindset and encourage our employees to pursue their potential. But, don't let a checklist of qualifications hold you back from applying for a role with us - we welcome all candidates who share our passion for excellence.