Talent and Learning Associate II

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. Talent & Performance Management

• Provide first-level (employee) support for selected countries and second-level support for P&O Business Partners and Business Stakeholders in remaining countries.
• Handle the daily administration support through a dedicated ticketing system (ServiceNow System).
• Support Talent and Performance process and SAP SuccessFactors system training for internal stakeholders to develop and strengthen their proficiency.
• Collaborate with the IT Department to ensure system adjustments, testing system functionality post-upgrades and updates.
• Provide ongoing support to Global People Services to ensure the optimal utilization of the SAP SuccessFactors system and improve the quality-of-service delivery.
• Develop and generate regular status reports for the Performance & Goals and Succession & Planning from SAP SuccessFactors to the supported countries or regions.
• Collaborate with the Global Talent Management team or Business Partner Community, contributing to on-demand requests such as: communication campaigns for different audiences or providing logistics support /reports during Talent Review campaigns.

Learning Management

• Provide first-level (employee) support for selected countries and second-level support for P&O Business Partners and Business Stakeholders in remaining countries.
• Provide basic technical support and guidance to end-users, troubleshooting issues related to course access, completion, and system navigation.
• Oversee the organization and categorization of training materials within the LMS, ensuring accessibility and relevance.
• Administer, configure, and maintain the Learning Management System to ensure smooth and efficient delivery of training content.
• Collaborate with IT and P&O teams to troubleshoot technical issues, implement updates, and ensure system functionality.
• Coordinate with subject matter experts to update and upload new content regularly.
• Conduct user training sessions to enhance understanding and proficiency in utilizing the LMS.
• Utilize analytics tools within the LMS to gather and analyze data on training effectiveness, completion rates, and user engagement.
• Generate reports for P&O and leadership teams, offering insights to inform decision-making.
• Must be a graduate of a Bachelor of Science in Human Resources, Business Administration, or any HR related course
• First professional experience in HR or IT
• This role requires a dynamic individual with an understanding of technology, organizational skills, and human resources processes.
• Experience in Customer Services and Shared Services environment desirable
• Experience in working with Learning Management Systems, document management tools (Sharepoint or others) and case management tools (ServiceNow or others) desirable
• Intermediate Microsoft Office knowledge required (Word, Outlook, Excel, and Powerpoint)
• First experience in project management and stakeholder management and communication
• High affinity to HR processes and HR-IT systems
• Interest in data protection
• Must be keen to details