EE Procurement Manager w/ BPO exp

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics)

The Procurement Manager will be responsible for overseeing and managing procurement operations, developing, and implementing procurement policies and procedures, collaborating with cross-functional teams, and ensuring compliance with procurement policies and procedures.

Responsibilities:

• Develop and implement efficient and effective procurement policies and procedures.

• Oversee and manage the procurement operations team, acting as the gatekeeper for procurement operations.

• Address client concerns and escalations in a timely and professional manner.

• Ensure compliance with procurement policies and procedures, SLAs, KPIs, and TAT.

• Collaborate with internal & external stakeholders (Client & Their Vendors) to resolve queries, including AP and O2B teams.

• Closely monitor the order expedition process (ETA Management) & support in appropriate revenue forecasting.

• Develop standard operating procedures (SOPs) and desktop procedures (DTPs) for procurement operations.

• Ensure that all allocated tasks are completed within the prescribed turnaround time (TAT).

• Conduct Root Cause Analysis (RCA) processes to identify the cause of procurement errors and develop corrective action plans.

• Publish various MIS reports to monitor procurement performance.

• Drive process improvements and transformation projects in the team.

• Manage staffing, appraisal, and HR administration tasks.

• Manage Assistant Managers, Management Trainees, and Process Developers.

Minimum Qualifications & Skills:

• Bachelor’s degree in business administration, Commerce, Supply Chain Management, or a related field.

• Minimum of 8-10 years of experience in procurement coordination or procurement operations management roles, with people management experience.

• Strong negotiation, communication, and interpersonal skills.

• Experience in managing a team of 20-30 members as DRs.

• Strong analytical and problem-solving skills.

• Knowledge of procurement policies and procedures.

• Proficiency in using procurement tools such as SAP and Query Management tools like Ariba/Coupa.

• Knowledge of e-Sourcing and e-RF events.

• Strong understanding of market trends and industry practices .

The ideal candidate will have experience with outsourced procurement activities, a strong understanding of procurement processes, tools, technologies, and people management.

Your application will include the following questions:

What's your expected monthly basic salary?

How many years' experience do you have as a Procurement Manager?

How many years' experience do you have in supply chain management (SCM)?

How many years of people management experience do you have?

How many years' experience do you have in the BPO industry?

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