Facilities Specialist

Facilities Specialist (Permits and Licensing) | Cyberpark, Cubao

Purchasing, Procurement & Inventory (Manufacturing, Transport & Logistics)

• Handle freight forwarding activities (import & export), transshipments & overseas logistics matters.
• Knowledgeable in Customs processing/releasing (import/export)
• Knowledgeable in handling domestic and international shipment
• Customs clearance coordination
• Comply with customs requirements and manage customs duty costs to a minimal exposure; regularly conduct regulatory self-audits / compliance to the latest customs regulations; keep customs documents in proper filing, maintenance, and retention
• Coordinate with the finance department and arrange payments for custom duties, and other clearing and forwarding payments as per requirements
• Must be able to handle customs and shipping companies for Imports, temporary importation, and local transports
• Negotiates with logistics/shipment personnel and/or government officials in facilitating licenses, permits
• Review and assess all permit applications to ensure completeness, accuracy and compliance with local and national regulations
• Liaise between project managers, contractors, and regulatory agencies to communicate permit requirements and resolve any issues that may arise during the permit acquisition process
• Develop and implement strategies for streamlining the permit process for future projects, including establishing relationships with key personnel in regulatory agencies and staying abreast of changes in permitting procedures and requirements
• Maintains all the records of importation, permit applications, including their status, deadline for submission or renewal, and any associated fees in folders with all the pertinent documents attached
• Perform other task as maybe assigned from time to time by the superior and by management

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

INTEGRITY

Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.

RESPECT

Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

TRANSPARENCY

Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

EXCELLENCE

Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

Solutions for Global Business Needs

Delivering superior customer services for over 10 years, IBEX Global is a business process outsourcer offering an integrated suite of services that supports an expansive array of customer facing solutions.

Headquartered in Washington, DC. IBEX Global delivers onshore, near shore and offshore solutions in 5 countries, across 18 call centers employing over 7000+ customer service professionals. The recipient of several client and community awards such as the Goodwill Industries Employer of the Year, IBEX Global is one of the most forward thinking companies in the BPO industry.

Capitalizing on Our Core Strengths

Our singular focus is providing reliable, consistent, predictable performance. Our outstanding employees manage worldwide customer relationships on behalf of our business partners and deliver these customer experiences with a combination of passion, world class training and leading-edge technology. We stand by core organizational values that have helped us deliver our value proposition to global companies for over 10 years.

At IBEX Global our mission is to build the industry’s most dynamic team of customer service and marketing associates and deliver cost-effective, high-impact customer management strategies to the world’s leading organizations.

We believe that we will successfully execute our mission by capitalizing on our core strengths and adhering to key organizational initiatives:

INTEGRITY

Our integrity ensures our credibility. Honor your commitments and take ownership of your actions. Our words and deeds are truthful and reliable.

RESPECT

Treat others the way we want to be treated and create a culture of mutual appreciation, regard and value. Act towards others with dignity and help one another succeed.

TRANSPARENCY

Clear, candid and open communication must drive all interactions. Transparency makes our actions understood, creates reliability and fosters collaboration. We maintain and encourage straightforward dialogue with our employees, clients and stakeholders.

EXCELLENCE

Strive for excellence in all that we do. Take great pride in your work as each employee’s contribution is vital towards delivering exceptional customer service to our clients. Provide this extraordinary experience and reward superior performance.

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