HR Business Partner

Position Overview:

Under the management of the HR Manager, this position is responsible in ensuring the strategic conduct and implementation of legally acceptable Human Resources management function and processes such as attrition & retention management, employee engagement, case consultation, culture management, training and change management by effectively partnering with practice heads and leaders across all levels of the organization.

Required skills + qualities (technical):

• Bachelor’s Degree in Psychology, Human Resources and Development, or any related field.
• 2-3 years HR or Operations experience in a Supervisory capacity, preferably within the call center, customer service, or any labor-intensive industry (i.e. manufacturing).
• Working knowledge of at least two of Human Resources processes such as talent acquisition and management, organization design, workforce planning, performance management, team development, culture management, employee relations, discipline and discharge, compensation and benefits, learning management, legal compliance. Have skills in the following: Project Management, Presentation and Facilitation Skills, Effective Meeting Management, Basic Change Management.
• Possesses a general knowledge of legal requirements for handling employee cases. Familiarization with the Philippine Labor Code. Proficiency with MS Office applications (i.e. MS Word, Excel & Power Point).
• Time management skills. Excellent verbal and written communication skills. Fluency in the English language. Customer orientation skills. Good supervisory and people-management skills. Adaptive to changing work hours / schedules, teams, and reporting relationships. Problem-Solving,