Specialist, Systems and Application

Summary Description :

Dover Business Services (DBS) is looking for a talented systems specialist to join our Global technology Enablement Team. The sole purpose of the position of the systems specialist is to bridge the gap between business needs and IT solutions within the Global Technology Organization. The role is responsible for understanding the business objectives, processes, and requirements and translating them into actionable recommendations for technology solutions or process improvements within the end-to-end accounting systems and platforms. This role serves to ensure that technology solutions and business processes effectively address the needs of the organization, enhance efficiency, and drive value creation.

Essential Responsibilities: 

• Gather, validate, analyze, and document business requirements for ERP related systems/applications.
• Define, collect, and analyze data for product, service, and process improvement.
• Creation and maintenance of models used in the development and improvement of business processes.
• Identification of issues, risks, problems, and benefits of existing and proposed solutions and detailed the business impacts.
• Formulates and documents the business proposals for both system and process improvements including but not limited to system enhancements and other industry relevant development.
• Coordinate with systems architects and other technical resources in designing and developing test plans for user acceptance testing.
• Works with the IT Project Team in developing the data to be used for all stages of the system development life cycle, especially for user acceptance testing.
• Prepares and documents the formal business and user requirement documentation as well as test cases
• Details, estimates, and cross-check all possible revenue and savings directly and indirectly derived from systems and processes implemented.
• May act as project manager to track project status and define project milestones including exploiting available opportunities and achieving the project goals.
• Support business transition and migration activities to help implement the system readiness and manage changes
• Simplify and correlate the information and technical explanations received to all concerned users and user units for better appreciation.
• Explain to Business Units, in non-technical terms, how the system will work and to get their feedback and opinions.
• Consult and liaises with operations, support functions and other stakeholders regarding changes, and have them update the Requirements Specification
• Perform other tasks as may be assigned by the immediate superior

Qualifications: 

• A college graduate with a degree in Information Technology, Computer Science, Industrial Engineering, or equivalent is a plus.
• With background in finance business processes, operations, program management, change management, process improvement and/or ERP or systems implementation and governance
• Understanding of accounting processes coupled with financial systems knowledge
• Proficient use of MS Office required
• Strong aptitude for financial applications and systems experience a plus –
  • Understanding the technology flow for how transactions or process flow within applications
  • Understand the connection points between applications and how data is connected throughout the various applications
• Has PMO background
  • Prior experience leading projects or been part of implementations in the past
• Demonstrated leadership skills, interpersonal skills, customer management skills, analytical, and change management
• Clear communication skills with ability to communicate with individuals within the organization
• Results driven
• Builds and manages collaborative relationships

Preferred Qualifications: 

• High level of customer focus and ability to maintain a positive attitude at all times
• High level of proficiency in Microsoft Office products
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to prioritize and multi-task in a fast-paced environment
• Self-directed, positive, motivate and ethical role model able to work with minimal supervision
• Ability to be an effective team member and display initiative
• Ability to maintain a professional demeanor at all times with suppliers, internal customers and coworkers; fully observe Dover’s Code of Ethical Conduct, Employee Handbook “Personal Conduct of Employees” policies and ISO Quality System Standards

COMPANY OVERVIEW: 

Dover Business Services (DBS) is an independent business to business service provider within Dover Corporation, a diversified global manufacturer with annual revenues of $7.5 billion. DBS is accountable for delivering selected transactional services in Finance, IT and HR to the entire organization. With locations in Hamilton, Ohio, Dundee, Scotland and soon to be Suzhou, China, DBS centers operate across the globe to maximize service to our operating companies (OpCos).

Dover Corporation deliver’s innovative equipment and components, specialty systems and support services through four major operating segments: Energy, Engineered Systems, Fluids, and Refrigeration & Food Equipment. Dover combines global scale with operational agility to lead the markets we serve. Recognized for our entrepreneurial approach for nearly 60 years, our team of over 27,000 employees takes an ownership mindset, collaborating with customers to redefine what’s possible. Headquartered in Downers Grove, Illinois, Dover trades on the New York Stock Exchange under “DOV.”