Campaign Manager / Team Leader

Campaign Managers are the brains when it comes to training and managing an effective team that can work to organizational deadlines and KPIs. They have a grasp of the trends in the market to maximize reach to potential clients. Scope of Responsibilities

• Manage digital campaigns, ensuring that they meet Client objectives and excellent results.
• Work with the Sales team in developing integrated marketing solutions that directly address the clients’ needs/wants.
• Monitor campaign performance and provide sales and clients with upselling and optimization recommendations.
• Produce campaign analytics reports, including case studies, to demonstrate effectiveness and share learnings.
• Accountable for delivering the Group’s Production Quota and maintaining specified Group KPIs
• Plan, organize, and implement strategies to generate leads/appointments via all given channels: voice, email, social media, chat, web

marketing, and continuously discover other means to generate lists and production.

• Manage digital campaigns, ensuring that they meet Client objectives and excellent results.
• Overall in-charge of generation and optimization of all materials used to run a campaign: target lists, content, campaign flow (i.e., call

flow, LN scheme, etc.) - As a team leader, give and receive employee feedback, conduct performance evaluations every month, and provide ongoing training to the staff.

• Monitor attendance and schedule adherence of the group and maintain the company’s standard DA Ratio.
• Practice and ensure compliance with all company policies and procedures
• Deliver regular reports of campaign results per company’s requirement or Client/ Account Manager’s requirement
• Responsible for training, coaching, and developing assigned agents to conclude monitoring presentations, conducting evaluations,

follow-up, and corrective counseling as needed.

• Assist the Account Manager in maintaining a positive, motivating, and high-energy working environment.
• Carrying out performance measurement, monitoring, and evaluation of all agent's to improve efficiencies
• Maintain regular measurement of the ROI of campaigns.
• Other tasks that are assigned by the supervisor or CEO

Qualifications:

• Experience of at least three (2) years as a Supervisor or Manager for a company in a related field.
• Should be of legal age.
• Excellent communications skills.
• Amenable to work in an office-based setup.
• Sales/Marketing experience is required!

Why Callbox?

• Fixed Schedule and Weekend Off
• Attractive Weekly and Monthly Cash Incentives.
• Advancement Opportunities
• Outstanding Health and Medical Benefits
• Free Meals every day!
• Office-based
• Monthly Big Corporate events and parties
• Benefits - Medical, Dental Healthcare, Miscellaneous allowance, Loans, and More!