Sales Associate - SM Makati

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Job Description - Sales Associate - SM Makati

  • Ensure high levels of customer satisfaction through excellent customer service
  • Follow and achieve individual and store’s quota on a monthly basis
  • “Go the extra mile” to drive sales
  • Maintain in-stock and presentable condition of assigned areas
  • Consistently monitor the flow of stocks needed by the store and ensure the availability of all fast moving items at all time.
  • Remain knowledgeable on products offered and discuss available options
  • Cross sell products
  • Handle customer complaints
  • Team up with co-workers to ensure proper customer service
  • Comply with inventory control procedures
  • Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
  • Abides by the rules, policies, & procedures set by the company
  • Attends any meetings where her attendance may be required by the Head Office
  • Is courteous & helpful to superiors and co-workers, especially new employees
  • Generate accurate and complete reports on time as per set deadlines

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