Senior Operations Manager - Urgent Position

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Job Description - Senior Operations Manager - Urgent Position

We are on the lookout for a driven Senior Operations Manager to join our growing team at CBRE Philippines in Makati.
Growing your career as a Full Time Senior Operations Manager is a fantastic opportunity to develop relevant skills.
If you are strong in planning, project management and have the right personality for the job, then apply for the position of Senior Operations Manager at CBRE Philippines today!

RESPONSIBILITIES   This position supervises and manages the operational day-to-day activities for Office and Client Services(producer support) activities on a local and/or multi-market basis. Will partner closely with Business Operations (P&L), Human Resources, Digital & Technology, Research, Marketing, and Facilities. In partnership with local or regional senior management, implements strategic vision. Assures implementation of national operational strategies and coordinates efforts to integrate company services for clients, both internally and externally. Responsible for management of one or more markets. May manage and accomplish work through other Operations Managers and/or Supervisors. ESSENTIAL DUTIES AND RESPONSIBILITIES   Partners closely with local and regional market leader(s) and shared services leader(s) to drive efficient and strategic operations of one or more markets. Drives continuous review and improvement of processes; Resolves conflict and conflicting priorities, sets achievable goals that are linked to the objectives of the organization; makes recommendations on budgets. Responsible for managing initiatives and teams supporting office services in a local office or multiple markets. Activities include concierge/reception, facilities, supplies, equipment, vendor relationships, special events, philanthropy, sustainability, and business continuity plans. Partners with appropriate Shared Services teams to design, influence and implement regional or national initiatives related to these areas. Responsible for planning and managing facilities project(s) to include ongoing maintenance work, transitions, relocations and new construction projects. Works with construction and project management team(s) on project timelines. May assist with facility's needs including maintenance and building access for all lines of business. Acts as liaison between offices and building management. Responsible for managing a wide range of employment activities for an office and/or multiple markets including recruitment, selection, on-boarding/new hire orientation, training, performance management and terminations. Partners with Human Resources as appropriate. Provides guidance and advice to managers/supervisors within span of control regarding employee performance, talent strategy, employee terminations and employee relations. Responsible for managing team that oversees client services in one or more markets. Activities may include include: motivating and directing personnel, setting performance standards and addressing deficiencies when identified. Partners with local or Regional Marketing Manager and regional/corporate marketing and communications as needed to ensure effective marketing service delivery, business promotion, advertisement and public relations. Partners with Business Operations leadership to drive appropriate controls and reporting. May support key accounting and finance activities including expense allowances, revenue transactions, forecasting and budgeting. Partners with division finance and corporate finance as needed. May be responsible for local P&L oversight. Responsible for the Real Estate and Business licensing processes to ensure full compliance with state and local licensing requirements. Partners with D&T locally and nationally to assesses technology needs and drive appropriate investment, training and adoption. Partners with Corporate D&T to confirm roadmap and strategy and ensure the technology needs of offices are met. Other duties may be assigned. SUPERVISORY RESPONSIBILITIES   Manages and accomplishes work through supervisors, managers and employees within multiple functional or operational areas. Approves recommendations of direct reports for staff recruitment, selection, promotion, advancement, corrective action and termination. Effectively recommends same for direct reports to next level management for review and approval. Plans and monitors appropriate staffing levels and utilization of labor, including overtime, and allocation of resources. Prepares and delivers performance appraisal for staff. Mentors and coaches team members to further develop competencies. Leads by example and models behaviors that are consistent with the company's values.

Benefits of working as a Senior Operations Manager in Makati:


● Excellent benefits
● Company offers career progression opportunities
● Competitive salary
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