Rep II, Customer Service Start on June Job at Cardinal Health International Philippines in Taguig C

We are looking to hire a resourceful Rep II, Customer Service Start on June Job at Cardinal Health International Philippines in Taguig City Xcruit to join our high calibre team at Cardinal Health International Philippines in Taguig Metro Manila
Growing your career as a Full Time Rep II, Customer Service Start on June Job at Cardinal Health International Philippines in Taguig City Xcruit is an amazing opportunity to develop exceptional skills.
If you are strong in critical thinking, adaptability and have the right initiative for the job, then apply for the position of Rep II, Customer Service Start on June Job at Cardinal Health International Philippines in Taguig City Xcruit at Cardinal Health International Philippines today!

What Customer Operations Support contributes to Cardinal Health

Responsible for providing outsourced services to customers relating to pharmaceutical orders, returns, credits, and/or other services by acting as a liaison in problem-solving, research, and problem/dispute resolution.

Qualifications

• Minimum two years of college education, Associate Degree, or Degree
• At least 6 months of working experience in BPO Customer Service and preferably handled inbound calls for pharmaceutical or health care accounts
• Proficiency in verbal and written communication skills
  • Uses correct grammar and appropriate vocabulary
  • Communicates clearly and effectively
  • Actively listens and has the ability to engage with the customer
• Prior computer experience using Microsoft Office systems required
• Must be detail-oriented
• Has a sense of urgency and must be able to multi-task
• Demonstrates business etiquette/professionalism to both internal and external teams
• Willing to work night shift

What is expected of you and others at this level

• Works to understand complex functional situations by paying attention to the details of the tasks at hand and by breaking them down into smaller pieces
• Ensures that customers have a positive experience; commits to meeting or exceeding customer expectations.
• Demonstrates deep customer expertise; collaborates with appropriate parties to identify the drivers leading to business success.
• Identifies opportunities to improve efficiency while providing flawless transactions, services, and products; manages monetary assets and other resources to optimize cost-effectiveness.
• Measures and evaluates the effectiveness of protocols, programs or deliverables; compares measurement results to standards and takes

Benefits of working as a Rep II, Customer Service Start on June Job at Cardinal Health International Philippines in Taguig City Xcruit in Taguig Metro Manila:

● Excellent benefits
● Company offers career progression opportunities
● Competitive salary