Job Description - Team Lead (OB SALES) - Start Now
We are looking to hire a confident Team Lead (OB SALES) to join our awesome team at Stackph in Angeles Central Luzon Growing your career as a Full Time Team Lead (OB SALES) is an amazing opportunity to develop relevant skills. If you are strong in creativity, adaptability and have the right personality for the job, then apply for the position of Team Lead (OB SALES) at Stackph today!
Team Leader Responsibilities:Manage day-to-day planning and operations of your team; Make sure that each of your Teammates delivers on his/her Service Level Agreements (SLAs) and achieves his/her Key Performance Indicators (KPIs); Organize and handle the team and make sure everyone adheres to their schedules; Train and help in the development of your team by conducting team huddles and coaching sessions; Evaluate strengths and weaknesses of your Teammates; Offer solutions for your team's growth and development; Create reports of your team's performance and document feedback from your client; Manage issues that might arise, including HR-related ones; Think of solutions creatively; and Act as the liaison between the management and your team. So, do you have what it takes to be a Team Leader ?Requirements: At least two (2) years of relevant Team Leader experience managing a minimum of 10 teammates while working in a customer support role in an outsourcing or similar company Excellent verbal and written communication skills Above-average technical know-how Previous experience working in phone, email, and live chat customer support roles Flexibility and willingness to work on different shifts
Benefits of working as a Team Lead (OB SALES) in Angeles Central Luzon:
● Excellent benefits ● Company offers career progression opportunities ● Competitive salary
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