Telemarketing Supervisor - Urgent Hiring

We are searching for a competitive Telemarketing Supervisor to join our passionate team at Dempsey Resource Management Inc in Quezon City Metro Manila
Growing your career as a Full Time Telemarketing Supervisor is an amazing opportunity to develop productive skills.
If you are strong in communication, leadership and have the right drive for the job, then apply for the position of Telemarketing Supervisor at Dempsey Resource Management Inc today!

Ø Prepares policies and standard operating procedures of the division Ø Reviews and recommends changes in policies to improve operations. Ø Ensures that standard operating procedures are implemented properly Ø Supervises the processing of sales booking solicited from sales personnel and customers. Ø Train and update team members on the company’s products, services and promotional deals. Ø Monitor continuous business transactions of existing customers Ø In charge of renewing dormant customers Ø Develop and manage maintained customer database. Ø Assists in negotiating sales transactions of telemarketing staffs. Ø Supports sales department in achieving monthly sales quota. Ø Highest point of escalation for all critical customer issues and ensuring that appropriate solution will be provided. Ø Resolves customer complaints by investigating problems, developing solutions, preparing reports and recommendations to the CSOO Ø Coordinate with other department as when necessary to carry out tasks and responsibilities. Ø Ensures operational efficiency and profitability of the division Should be residing at QUEZON CITY Job Types: Full-time, Permanent Schedule: 8 hour shift Day shift Monday to Friday Supplemental pay types: 13th month salary

Benefits of working as a Telemarketing Supervisor in Quezon City Metro Manila:

● Company offers great benefits
● Company offers career progression opportunities
● Attractive package