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1 Central Billing Officer and 1 Contact Center Agent

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Job Description - 1 Central Billing Officer and 1 Contact Center Agent

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world!

Job Title: Central Billing Officer
Company: Acquire BPO Pty Limited ABN 91 115 574 635

Job Summary:
Acquire BPO Pty Limited is seeking a detail-oriented and highly organized Central Billing Officer to join our finance team. In this role, you will be responsible for managing all aspects of the billing process, ensuring accuracy and timeliness in invoicing, and maintaining strong relationships with clients and internal stakeholders.

Job Responsibilities:
• Prepare and process invoices for clients across various projects and services
• Verify billing information for accuracy and completeness
• Resolve billing discrepancies and address client inquiries in a timely manner
• Maintain and update billing records and databases
• Collaborate with project managers and account executives to ensure proper billing
• Generate regular billing reports for management review
• Assist in month-end and year-end closing processes
• Monitor accounts receivable and follow up on overdue payments
• Implement and maintain billing procedures and policies
• Support audits and financial reviews as needed

Job Qualifications:
• Proficiency in Microsoft Excel and experience with accounting software
• Strong attention to detail and ability to manage multiple priorities
• Excellent communication and interpersonal skills
• 6 months to 1 year experience in BPO industry
• Ability to work independently and as part of a team
• Strong problem-solving and analytical skills
• Commitment to maintaining confidentiality of financial information
Job Title: Contact Center Agent

We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in the world! 

At Acquire Intelligence, our mission is to help business work smarter.  

We bring together the best people, efficient processes, and automation to help companies grow faster and operate with confidence.  

Our purpose is to simplify how businesses work, improve performance, and lead meaningful change across the globe. 

If you’re passionate about making a real impact through innovation and collaboration, Acquire Intelligence is the place to grow your career. 

Advance Your Career - Join us today and be part of a team where your work makes an impact! 

WHY JOIN THE A-TEAM? 

Come for a career, stay for the fun! 

·       HMO coverage for you and your family** 

·       Yearly Kick Off Parties with major giveaways (like the car in 2023) 

·       Get recognized through our ‘Value Awards’ 

·       Grow your career - yes, we love to promote internally 

·       Do meaningful work and collaborate with the best 

·       900 promotions given each year 

·       2,700+ leadership training courses

A Glimpse into Your New Role 

  • Assist day to day operations for our clients

  • Mostly back-office work

  • Value quality of work

  • Comfortable with repetition of work

What You’ll Bring 

  • Clear and effective communicator (verbal and written) 

  • Intermediate level in Excel 

  • Ability to effectively recognize and prioritize tasks appropriately 

  • Comfortable with unpredictable workloads 

  • Willingness to adapt and develop different skill sets as required 

  • Emotionally intelligent 

  • Previous experience in a role involving data entry or back office customer service support is a plus  

WHAT WE VALUE 

We’re proud of our diverse global team, all working in a collaborative environment and happy to share these common values: 

·     Curious and Clever: Smart questions spark smart solutions.  

·     Entrepreneurial Energy: Think like an owner. Solve like a founder. 

·     Fast with Intent: We move fast and deliver real results. 

·     Laugh and Learn: We don’t take ourselves too seriously, just our results. 

  

What are you waiting for? 

Come for a career, stay for the fun!

Join the A-Team and experience the A-Life!

Original job 1 Central Billing Officer and 1 Contact Center Agent posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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