2021 Care Operations Associate

We're looking to rapidly grow our team with values-driven, diverse, caring professionals to help us improve autism care.

Opportunity details

Opportunity Type

Graduate Job

Number of Vacancies

5

USD 12,000 - 15,000

Applications Open

1 Feb 2021

Applications Close

15 Mar 2021

Bachelor

Accepting International Applications

No

Qualifications Accepted

B

Accounting

Commerce

Finance

Business

Business Administration

International Business

Management

Project Management

Event Management

Economics

Human Resources

Hospitality Management

Tourism

Marketing & Advertising

Public Relations

Transport, Logistics & Procurement

C

Communication

Fashion Design

Film & TV

Fine Arts

Graphic Design & Visual Arts

Creative Writing

Journalism

Music

Performing Arts

Photography

Creative Arts (all other)

F

Beauty Therapy

E

Air Traffic Control

Aircraft Maintenance Engineering

Aircraft Operation & Aviation

Chemical Engineering

Civil Engineering & Construction

Communications Engineering

Electrical & Electronic Engineering

Environmental Engineering

Fire & Safety Engineering

Geomatic Engineering

Manufacturing Engineering

Mathematics & Statistics

Mechanical Engineering

Renewable Energy Engineering

Robotics & Mechatronics Engineering

Engineering & Mathematics (all other)

H

Geography

Classics

Criminology

International Development

Peace & Conflict

Refugees & Forced Migration

Archaeology

History

International Studies

Modern Languages

Literature

Translating & Interpreting

Philosophy

Political Science

Public Administration

Theology & Comparative Religion

Humanities (all other)

Social Science (all other)

Liberal Arts

I

Bioinformatics

Computer Graphics & Animation

Computer Science (all other)

Computer Systems and Networks

Cyber Security

Data Science

Programming & Software Engineering

Video Game Development

Design & User Experience

L

Justice & Law Enforcement

Commercial Law

Constitutional Law

Criminal Law

Family Law

International Law

Tax Law

Legal Studies

M

Audiology

Biomedical Science

Chiropractic & Osteopathy

Exercise & Sports Science

Health Administration

General Practice

Medical Administration

Obstetrics & Gynaecology

Occupational & Environmental Medicine

Ophthalmology

Paediatrics & Child Health

Palliative Medicine

Pathology

Public Health Medicine

Radiation Oncology

Radiology

Surgery

Naturopathy, Acupuncture & Complementary Medicine

Aged Care Nursing

Community Nursing

Critical Care Nursing

Family & Child Health Nursing

Mental Health Nursing

Nursing (all other)

Midwifery

Occupational Therapy

Optometry, Ophthalmology & Orthoptics

Paramedic Science

Pharmacy & Pharmacology

Massage Therapy

Physiotherapy

Rehabilitation Therapies

Podiatry

Health Promotion

Human Movement

Public Health (all other)

Occupational Health & Safety

Radiography

Medical & Health Sciences (all other)

Medical Technology

Counselling

P

Interior Design

Construction Management

Quantity Surveying

Sustainable Development

Urban Design & Town Planning

T

Building

Heating, Ventilation & Cooling

Flooring, Plastering & Tiling

Bricklaying & Stonemasonry

Electrical

S

Agribusiness

Agricultural Science

Aquaculture & Fisheries

Viticulture

Biology

Earth Sciences

Forestry Studies

Parks & Wildlife Management

Food Science

Forensic Science

Genetics

Geology

Laboratory Technology

Marine Science

Physics

Veterinary Science

Sciences (all other)

T

Early Childhood Education

Primary Teaching

Secondary Teaching

Special Education

Tertiary Education

TESOL

Vocational Education & Training

About The Role The Care Ops Associate will serve as a case manager and care coordinator for families receiving ongoing care. You will support multiple families at a given time, guiding them through their care journey, starting with the scheduling of their first direct intervention appointment, all the way to graduation from the program. You will serve as the single point of contact for all Sprout providers who serve your assigned families, responsible for all operational aspects of care delivery. What You'll Do

• Own and maintain relationships with families and their Sprout care teams, acting as their primary point of contact on all matters related to care
• Be accountable for engagement with Sprout services by our families, upholding a superior quality of care, and attaining high satisfaction scores from both families and providers
• Within your market, act as primary coordinator of all cross-functional operations pertinent to your assigned families
• Maintain regular, open communication with Sprout providers in your market, to proactively plan for optimum care results and problem-solve potential issues
• Utilize an array of proprietary and third-party software to complete your daily tasks
• Understand and apply federal and state requirements regarding family confidentiality and the principles of maintaining protected health information (PHI), such as HIPAA