Opportunity Expired
Build your career in eCommerce customer support while working from home with the work equipment provided by the company!
Opportunity Type
Graduate Job
Number of Vacancies
5-10
Start Date
ASAP
Applications Open
28 Sep 2021
Applications Close
1 Oct 2021
Accepting International Applications
No
Qualifications Accepted
B
Management
Project Management
Marketing, Advertising & Public Relations
About the Company
They are working with a product-centric company that is focused on software design and build to support over a thousand Shopify merchants around the world. This company values customer experience – so much so that they are unparalleled when it comes to the level of customer support that they give both to their merchant clients and industry partners. Their product is the finest marketing platform tool capturing product reliable ratings and reviews, customer photos/videos, and Q&A.
About the Role
As a Customer Experience Specialist, you will be providing customers with five-star customer service through education and problem-solving. Customers will rely on you to answer questions, address their concerns, and help them with a particular product or service. You simply need to know your way around a computer and be comfortable supporting customers through chat and email.
Key Responsibilities and Accountabilities
About You
You must be someone who knows Shopify!
To blend with the team, you need to be responsible with a high sense of ownership when it comes to tasks. Training will be provided, and we appreciate someone who learns quickly and is not shy to ask questions. As the main provider of customer support, you should be empathic, warm, and engaging.
Position Prerequisites
You should have or be completing the following to apply for this opportunity.
Minimum Level of Study
Bachelor or higher
Study Field
B
Management
Project Management
Marketing, Advertising & Public Relations
I
Computer Systems and Networks
The opportunity is available to applicants in any of the following categories.
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