2022 Platform Policy Management Specialist - Listings & Content Management

2022 Platform Policy Management Specialist - Listings & Content Management

Manila

Opportunity Expired

Shopee is hiring for the role of Platform Policy Management Specialist - Listings & Content Management.

Opportunity details

Opportunity Type

Graduate Job

Applications Open

22 Apr 2022

Applications Close

22 May 2022

Accepting International Applications

No

Qualifications Accepted

B

Accounting, Commerce & Finance

Business Administration & Management

Economics

Human Resources

Marketing, Advertising & Public Relations

• Review Listings & Content (LCM) policies within distinct categories and markets.
• Assist in the development of policies by liaising with key stakeholders such as Legal, Corporate Affairs, Trade Compliance, Seller Operations, Logistics, and Business Development Teams
• Coordinates with Regional Policy teams for changes in LCM policies and processes
• Maintain database and references of LCM policies both internal (agents) & external (seller) references
• Guarantee all LCM policies are properly cascaded within proper channels in a timely, and clear manner.
• Provide analysis on standard LCM policies and processes, and measure impacts from proposed changes.
• Prepare report for Customer Service Concerns Metrics related to Listing & Content
• Conduct root cause analysis of Customer Service Concerns

Requirements

• Bachelor's degree in Industrial Engineering, Management Engineering, or any relevant fields. Fresh graduates are welcome to apply.
• Strong communication skills and ability to influence stakeholders in a fast-paced and multi-cultural environment.
• Ability to manage various projects at the same timeline, reviewing and presenting results.
• Problem-solver, team player and customer-centric.
• Advanced English level to work with local and overseas teams

Hiring criteria

You should have or be completing the following to apply for this opportunity.

The opportunity is available to applicants in any of the following categories.

country

eligibility

Philippines

Philippine Temporary Work Visa

Philippine Permanent Resident

Graduate Success Stories

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