2022 Seller Support

Shopee is hiring for the role of Seller Support.

Opportunity details

Opportunity Type

Graduate Job

Applications Open

22 Apr 2022

Applications Close

22 May 2022

Accepting International Applications

No

Qualifications Accepted

B

Accounting, Commerce & Finance

Business Administration & Management

Economics

Human Resources

Marketing, Advertising & Public Relations

• Manage operation concerns of marketplace sellers and mall brands
• Validate operations (product, payment, logistics, fraud, and listings) concerns
• Manage returns and refunds
• Manage incoming and outgoing calls, chats and emails
• Handle seller complaints, provide appropriate solutions and alternatives within time limits; follow up to ensure resolution
• Handle ad-hoc requests and admin related tasks

Requirements

• At least 2 years in college with or without experience or High school graduate with at least 5 months of Customer Service experience
• Ability to multi-task, priorities and manage time effectively
• Strong written and verbal communication skills
• Proficient in Microsoft Excel
• Willing to accommodate shifting schedule

Hiring criteria

You should have or be completing the following to apply for this opportunity.

The opportunity is available to applicants in any of the following categories.

country

eligibility

Philippines

Philippine Temporary Work Visa

Philippine Permanent Resident

Graduate Success Stories

• Graduate stories

"Don't be afraid to take chances and apply for internships that interest you, even if you're worried you may not get it."

"Don't be afraid to take chances and apply for internships that interest you, even if you're worried you may not get it."

"Don't be afraid to take chances and apply for internships that interest you, even if you're worried you may not get it."

"Don't be afraid to take chances and apply for internships that interest you, even if you're worried you may not get it."

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