2022 TAS UK Pension Administrator

Opportunity Expired

Join WTW today as a Pension Administrator as you support the delivery of superior benefits administration services to our clients!

The Pension Administrator supports the delivery of superior benefits administration services to Towers Watson clients; including Health & Welfare and Pension plan administration. The position requires an individual who is comfortable with benefits administration systems and working as part of a global team with counterparts in North America and Europe. The position will be located in Manila, Philippines

• Review and analyze member posts to initiate cases
• Process systems data updates such as member and beneficiary records
• Generate quotations, run calculations, and produce correspondence for scheme members.
• Identify areas where service to clients/members could be improved and communicate to Team Leader
• Know and live the firm’s values
• Monitor own workflow to ensure service levels are achieved (quality, efficiency, timeliness)
• Comply with ISO 9001, ISO 27001 and Professional Excellence standards

People

• Assist the wider team in more complex / project work when required
• Assist the wider team in more complex / project work when required
• Support colleagues for holiday cover and workload peaks
• Take initiative to proactively share knowledge and/or experience with team members
• Develop strong partnerships with team members, locally and remotely

Clients

• Help to provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand
• Develop knowledge of clients’ pension schemes
• Build a relationship with the UK counterparts
• Be a point of reference for standard automated cases
• Ensure timely completion of timesheets
• Meet defined target billable hour goals
• Work within the prescribed budget for each project

The Requirements 

• Able to work to a high level of accuracy
• Able to work well under pressure and meet targets
• Interpersonal skills to include excellent written and verbal communication
• Strong analytical and problem-solving skills
• Ability to organize and prioritize with strong attention to detail
• Strong knowledge of Microsoft Office tools including Outlook, Excel and Word
• Professional and responsible approach to work, clients and associates
• Ability to manage time and work a flexible schedule
• Ability to complete multiple projects within established deadlines
• Ability to work independently and in a team environment with minimal supervision
• Bachelor’s degree and pass given assessments
• Open to working in assigned shifts as needed.

WTW is an Equal Opportunity Employer.

Hiring criteria

You should have or be completing the following to apply for this opportunity.

Bachelor's degree is any study or field

Degree or Certificate

Minimum Level of Study

Bachelor or higher

Study Field

B

E

H

I

S

Work rights

The opportunity is available to applicants in any of the following categories.