5ELK Trainer

• Do you want to work with some of Australia's best financial planning businesses?

• Embark on a fulfilling and engaging career.
• Earn from 35K or depending on experience + Generous benefits + personalized learning and development.

This is a dayshift, full-time role with weekends off.

ABOUT BSA

We are a talent outsourcing company with offices in the Philippines. We guide, inspire, and empower young talents to be the heroes that drive business growth. We are more than just a workplace; we are a family. We create a satisfying work environment, one that you'll look forward to coming to every day — a place where the best and brightest minds meet to build a community of successful companies.

ABOUT THE CLIENT

5 ELK creates an awesome working environment for people who are serious about their careers and committed to providing exceptional customer service.

ABOUT THE ROLE

We are currently seeking an experienced Trainer to join our talented team.

Our outsourcing company is based in Cebu City and specializes in the Australian financial planning industry.

Responsibilities:

• Develop training programs for new team members.
• Support and mentor team members
• Conduct evaluations and identify areas of improvement
• Monitor team member performance and response to training
• Attend meetings to present targeted training plans to clients
• Assist in the development of supporting tools to ensure success for both team member and client
• Manage our internal CRM to ensure compliance is adhered to
• Assisting Operations Managers to address client feedback
• Test all systems prior to commencement
• Liaise with Operations Managers to facilitate graduation process

Other responsibilities:

• Support the internal training team with new initiatives and projects
• Attend and contribute to internal meetings
• Promote and enhance the interests and reputation of 5 ELK 

Qualifications:

Financial planning experience is preferred but not required

Ability to lead and manage the individual needs of multiple team members

Ability to management projects and keeping multiple parties responsible

Ability to communicate at all levels with empathy and professionalism

Ability to take on feedback and grow within the team

Ability to work under pressure and to deadlines

Ability to adapt to the individual learning style of team members

This role will be reporting to the Senior Manager of Learning and Development.

Our client, 5 ELK benefits:

• Fixed Dayshift Schedule and Weekends Off
• Australian Holidays off and get to enjoy Christmas and New Year
• Competitive Compensation Package
• HMO with 200k benefits, plus 1 dependent when you start.
• Monthly Awards and other Incentives
• Company Events and Employee Wellness Programs
• Personalized learning and development program
• Coaching and mentoring by qualified and experienced professionals
• Modern fit-out and workstation

We are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, origin, or any of the characteristics protected by applicable law.