AC Manila - Revenue Cycle Managed Services Manager

At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency. These individuals analyse client needs, implement software solutions, and provide training and support for seamless integration and utilisation of business applications, enabling clients to achieve their strategic objectives. In Epic consulting at PwC, you will specialise in providing consulting services for Epic software solutions. Your work will involve possessing in-depth knowledge of Epic applications and assisting clients in optimising operational efficiency through analysis, implementation, training, and support.

Job Description

Enhancing your leadership style, you motivate, develop and inspire others to deliver quality. You are responsible for coaching, leveraging team member’s unique strengths, and managing performance to deliver on client expectations. With your growing knowledge of how business works, you play an important role in identifying opportunities that contribute to the success of our Firm. You are expected to lead with integrity and authenticity, articulating our purpose and values in a meaningful way. You embrace technology and innovation to enhance your delivery and encourage others to do the same.

Examples of the skills, knowledge, and experiences you need to lead and deliver value at this level include but are not limited to:

• Analyse and identify the linkages and interactions between the component parts of an entire system.

• Take ownership of projects, ensuring their successful planning, budgeting, execution, and completion.

• Partner with team leadership to ensure collective ownership of quality, timelines, and deliverables.

• Develop skills outside your comfort zone, and encourage others to do the same.

• Effectively mentor others.

• Use the review of work as an opportunity to deepen the expertise of team members.

• Address conflicts or issues, engaging in difficult conversations with clients, team members and other stakeholders, escalating where appropriate.

• Uphold and reinforce professional and technical standards (e.g. refer to specific PwC tax and audit guidance), the Firm's code of conduct, and independence requirements.

The Opportunity

When you join PwC Acceleration Centers (ACs), you step into a pivotal role focused on actively supporting various Acceleration Center services, from Advisory to Assurance, Tax and Business Services. In our innovative hubs, you’ll engage in challenging projects and provide distinctive services to support client engagements through enhanced quality and innovation. You’ll also participate in dynamic and digitally enabled training that is designed to grow your technical and professional skills.

As part of the Revenue Cycle Managed Services team you will lead client-facing consulting engagements, driving operational improvements and enhancing patient care. As a Manager, you will motivate and inspire your team to deliver exceptional results while leveraging your broad knowledge of healthcare revenue cycle functions to identify opportunities for enhancement. This role offers a unique chance to collaborate with diverse teams and make a significant impact on our clients' success.

Responsibilities

- Lead client-facing consulting projects focused on healthcare revenue cycle management

- Drive operational efficiencies while enhancing patient care outcomes

- Inspire and motivate team members to achieve exceptional results

- Utilize broad knowledge of healthcare functions to pinpoint areas for improvement

- Collaborate with diverse teams to secure client success

- Foster a culture of continuous learning and development

- Uphold exceptional standards of integrity and professionalism

- Manage project timelines and deliverables effectively

What You Must Have

- Bachelor's Degree

- 7 to 11 years of experience

- Oral and written proficiency in English required

What Sets You Apart

- Proven experience in implementing operational efficiencies

- Collaborating with diverse teams to enhance client capabilities

- Leveraging technology to improve revenue cycle functions

- Specializing in front, middle, and back-office operations

- Utilizing custom automated workflows for quality assurance

- Focusing on delivering better patient care outcomes

- Engaging in continuous improvement initiatives

- Demonstrating adaptability in a dynamic healthcare environment

- Understanding healthcare revenue cycle management processes