Account Associate, Account Management Department

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Position Title: Account Associate

Job Summary:

• Responsible for assisting in meeting the unit’s targets thru servicing daily requirements of clients, maintaining updated data/information on accounts, and ensuring completion of all loan-related documentary requirements to assist them in analyzing clients’ requirements and/or credit worthiness.


• Coordinates with concerned units regarding the appropriate management of accounts to ensure adequate delivery of bank services to clients.

Specific Duties & Responsibilities:

• Acts as the main point of coordination across different bank units such as Loans Operations, Import/Export, Treasury, and Cash & Commercial


• Assists in loan processing (new, renewal, extension) and helps monitor loan payments, maturities, and accounts


• Supports trade finance transactions, including Letters of Credit (LC), Trust Receipts (TR), and export bill processing


• Handles foreign exchange (FX) and remittance services such as Telegraphic Transfers (TT), Demand Drafts (DD), and currency transactions (USD, JPY, etc.)


• Helps check and track client payments, account balances, and returned checks, and assists with basic CASA transactions


• Coordinates with internal teams to ensure complete documentation (e.g., Financial Statements, ITR, promissory notes, and other loan requirements)


• Prepares basic reports and account monitoring trackers, and follows up on pending documents and requirements


• Assists clients with inquiries and guides them through various banking processes and services


• Supports daily administrative tasks such as scheduling, document handling, reimbursements, and report distribution

Other Details:

Rank: Rank and File

Unit: Institutional Transaction Banking Group / Customer Services Department
Location: The Shops, BGC, Taguig (Monday to Friday, 08:30 AM – 05:30 PM)