Number of Applicants
:000+
Our account managers play a crucial role in connecting our existing clients and facilitating transactions on the platform through soft selling techniques. Each account manager would be responsible for servicing approximately 750 clients, primarily in Australia and NZ, reaching out to them bi-monthly via outbound calls. This translates to approximately 375 initiated contacts per month per account manager or 18.75 initiated contacts per working day. Given that each client interaction typically lasts 5-15 minutes and may require follow-up, we allocate 30 minutes per client.
Account Manager Tasks:
Achieve Key Performance Indicators (KPIs) as follows:
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