Account Manager (Pioneer Team)

• Focus on growing turnover and increasing the size of clients' customer base, while identifying and exploring new business opportunities.
• Handle client requests, conduct research, perform detailed analysis, and justify recommended solutions. Translate business questions/problems into structured analyses and present recommended solutions.
• Drive business development and achieve growth through sales pitches, presentations, and sales propositions, including upselling and cross-selling new solutions to existing clients.
• Act as the key interface between the client and all relevant divisions within the company for business-related projects and development. Coordinate and support clients in the operation of the Company's functionality and user experience, and assist in planning product, services, and feature rollouts.
• Strategically develop client accounts with respect to Company products. Collaborate with Company accounts, compliance, project, and product teams to develop existing customer accounts, identifying product sales opportunities, product placement, and preferred supplier sales within customer accounts.
• Advise and support new clients preparing for the launch of live services and content.
• Liaise with marketing and product teams to ensure continuous benchmarking and price comparisons.
• Organize, attend, and execute meetings and sales pitches at events and exhibitions tailored to the live B2B industry.
• Represent the entire range of Company products; distribute and present information to customers about upcoming game releases and opportunities; establish and maintain effective key account relationships.
• Act as an intermediary between internal departments and customers.
• Serve as the escalation point for customer issues, driving resolution action; provide root-cause analysis, drive continuous improvement, and execute solutions. Proactively assess, clarify, and validate customer needs on an ongoing basis; ensure timely and successful delivery of Company solutions according to customers' needs and objectives.

The Successful Candidate:

• Strong relationship-building skills and the ability to build trust, with strong social and people skills.
• Passion for strong sales, negotiation, decision-making, and problem-solving skills.
• Sound commercial acumen, understanding of ROI, and an analytical approach.
• Proficiency with Microsoft Office Suite, such as Excel and PowerPoint.
• Responsible and reliable, excellent team player.
• Presentable, willing to travel, and work outside of normal office hours as needed for the success of your account and project.
• Previous experience in a similar position (i.e., Account Management).
• iGaming background (B2B/B2C) is a MUST.
• Fluent in English and Mandarin speaking is a plus.
• Able to work independently.
• Willing to work onsite in Pasay City, Philippines.

ABOUT PRONET GAMING

Pronet Gaming is a B2B full omni-channel turnkey platform provider, offering fully customisable solutions for online gaming operators across sportsbook, casino, exchange and retail on a global basis for over 16 years. We are the only provider to offer this full suite of products, either individually or in one seamless solution.

Utilising our team’s experience across both B2C and B2B, our approach is centred around collaboration with a team that can fully understand their needs and their specific strategic goals across multiple-jurisdictions. In contrast to other B2B platform providers, we choose to work with a select number of clients and offer a tailored service and world-class account management, as opposed to a commoditised white-label model with thousands of clients.

Our success thus far has been built around the European, African and LATAM markets, servicing over 80 clients across these regions, offering a truly localised approach.

OUR VALUES:

We’re client-centric - We do what we say, on time, every time. We work closely with our clients to provide robust and effective plans of action, working strategically to deliver the optimal iGaming solutions for your specific business objectives and audience needs.

We’re dedicated to progression - We employ industry experts around the world with specialist knowledge in emerging markets and localisation, who keep one step ahead of market trends to ensure that our customers stay ahead of the game.

We’re technology-led - We invest in the best iGaming developers, design teams and infrastructure around the world to deliver progressive, constantly evolving technological solutions that help to give our operator clients the competitive edge.

OUR PRODUCTS:

Platform - Pronet Gaming offers what many providers do not – a fully customisable solution far beyond simple layout changes and design elements – we consult with our clients to build truly bespoke casino, sportsbook and retail solutions that remain flexible for future development according to evolving audience needs – and importantly, that help operators stand out from their competitors.

Casino - With over half a billion bets and 100,000+ unique players per month, our casino product is constantly growing and evolving to match the acquisition and retention when you utilise our world-class casino portfolio, providing access to 9,500+ games from 100+ leading developers across slots, live dealer, bingo, lottery and more

Sportsbook - Handling over 3 million bets every day, we offer 24/7, 365 coverage, with 65+ sports, 1,200+ betting markets, 35,000+ in-play events per month and 500,000+ pre-match events per year, plus the ability for operators to create their own markets, as well as cross-sell to an extensive esports and virtual sports portfolio.

Betting Exchange – a new product for us is our full 360 white-label betting exchange solution, driven by integrated market-makers and pooled liquidity from multiple regions, we are the only platform provider to offer the full suite of products across sportsbook, casino and exchange, all under one-roof.

Job Type: Full-time

Pay: Up to Php999,999.00 per month

Benefits:

• Additional leave
• Company Christmas gift
• Company events
• Flexible schedule
• Health insurance
• Life insurance
• Opportunities for promotion
• Pay raise
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Afternoon shift
• Day shift
• Flextime
• Monday to Friday

Supplemental pay types:

• 13th month salary
• Bonus pay

Experience:

• Account Management: 3 years (Required)