Account Receivable/Collections Specialist

About the role:

• Collects purchase orders and manages collections for high-volume accounts


• Resubmits invoices promptly to ensure timely customer payments


• Coordinates with internal teams, vendors, and customers to resolve issues


• Handles administrative requests across multiple communication channels


• Maintains accurate receivables and verifies outstanding balances


• Investigates and resolves payment discrepancies and deductions


• Documents collection activities and updates records systematically


• Supports cash application, reconciliations, and billing follow-ups


• Assists the Director of Revenue Management with the monthly presentation of AR/Collection
  aging to Leadership.


• Prepare a weekly AR/collection aging report to submit to the Director of Revenue
  Management.


• Drives improvements in DSO, reduces bad debt, and enhances processes


• Assist the Cash Application team with researching and reconciling cash on hand
  account/unapplied funds.


• Resolves receivables issues with support centers and account managers


• Coordinates billing and invoicing concerns with internal departments


• Assists with credit memo offsets and unapplied cash research


• Recommends and implements process improvements for operational efficiency

Requirements:

• A bachelor's degree is highly preferred.


• Strong Excel skill set, including V-Lookup/pivot tables, etc.


• 3+ years of commercial AR/collections.


• Ability to interpret complex contracts and agreements.


• Excellent written, verbal, and interpersonal skills.


• Strong problem solving and analytical abilities.


• Highly detail oriented.


• Ability to multitask, prioritize, and manage time effectively.


• Thrive in a fast-paced, dynamic, and innovative environment.


• Proactive work ethic and team player with a positive attitude and independent thinkers


• empowered to make decisions without immediate supervision.


• Experience with MS Dynamics is a strong plus.

Tech Requirements

• Processor: Intel iCore 5, Ryzen 5, or higher


• RAM: 16GB or more


• Setup: Dual Monitor


• OS: Windows 11 Pro


• Accessories: Noise-canceling headset & camera