Accounts Payable (Team Lead)

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.

We are more than 36,000 people, in over 70 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together.

Role description:

Supervises the daily operations of the Accounts Payable Team, collaborates with other departments to resolve issues, implement best practices, and optimize processes to ensure the team meets the Service Level Agreements and KPIs, builds a highly effective team through continuous coaching and mentoring

Role accountabilities:

• Working alongside the Accounts Payable Manager to ensure proper workforce management and high team engagement


• Oversees the Accounts Payable Associates, Accounts Payable Analysts, and Accounts Payable Specialists to meet the service level agreement and KPIs and providing feedback on their performance and development.


• Performs talent reviews and recommends talent training and development


• Mentors and coach direct reports to reach their full potential 


• Listen to team members' feedback and work with them to resolve any issues or conflicts; handles task allocation, timecard review and leave approvals. 


• Supports the team in meeting the SLA and KPIs through performance management, providing regular feedback, coaching, and training to team members to ensure continuous improvement 


• Conducts team meetings to update members, discuss issues, and brainstorm solutions and best practices to generate continuous improvement initiatives 


• Assists with hiring processes and new team member training 


• Performs task allocation/scoping and capacity analysis 


• Helps lead process improvement projects/quick wins 


• Point of escalation for customer service, expedited or critical payments, resolving supplier queries, resolving employee expense issues, tax issues and other AP-related concerns

Qualifications & Experience:

• Bachelor's Degree preferably in Accountancy, Finance, Business or equivalent 


• Minimum of 5-7 years of experience in accounts payable or related field


• Experience in process improvement and optimization, and ability to implement best practices 


• Exposure to leading a high performing team 


• In-depth knowledge of performance management (KPIs, SLAs, Metrics)

Why Arcadis?

We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together.

You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you.

Together, we can create a lasting legacy.

Join Arcadis. Create a Legacy.

Our Commitment to Equality, Diversity, Inclusion & Belonging

We want you to be able to bring your best self to work every day, which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. At Arcadis, you will have the opportunity to build the career that is right for you. Because each Arcadian has their own motivations, their own career goals. And, as a ‘people first’ business, it is why we will take the time to listen, to understand what you want from your time here, and provide the support you need to achieve your ambitions.