Number of Applicants
:000+
Level Description
‘Support’ Leveling Guide consists of jobs that provide administrative and customer service support. Work is typically guided by precedent and performed using established procedures and techniques.
Market Summary
Responsible for various Accounts Payable functions, which may include verifying and coding invoices, processing disbursements, reconciling bills, checking balances, preparing statements, and maintaining vendor files.
Impact
• Provides organizational support or service in non-routine situations and daily operations under limited supervision.
• Influences parties across departments, as well as external parties that have a desire to reach agreement to accept collaboration on new concepts, practices, and approaches.
Communication
• Frequently interacts with internal stakeholders within own department/team as well as external stakeholders including clients and customers, suppliers and agencies.
• Influences internal and external parties, who typically have shared interests, to achieve short-term departmental and team objectives.
Innovation
• Problems and issues faced are difficult and non-routine.
• Tasks are difficult and moderately complex and typically impact multiple departments or specialties.
Knowledge
• Extensive knowledge with specialization in key area of the function, typically obtained from extensive training and extensive practical experience.
• Typically requires a high school diploma and 6+ years of experience, or an equivalent combination of training and experience.
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