Accounts Receivable Manager (APAC)

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ROLES AND RESPONSIBILITIES

• Lead and manage the day-to-day activities of the AR team in Manila, to ensure that all tasks related to invoicing, cash collection and allocation, and client’s account reconciliations are completed in a timely and accurate manner.
• Engage with the region’s management and group leaders to ensure invoicing and cash receipts targets are achieved and aligned with the region’s wider objectives.
• Working with the APAC SSC Leader, develop and implement policies and procedures for the accounts receivable function to ensure compliance with company policies and local regulations.
• Ensure all invoices are accurate, complete and delivered to clients in a timely manner.
• Monitor client accounts and follow up on late payments, disputes and delinquent accounts.
• Develop and maintain relationships with key clients to facilitate timely payments and resolve any issues in a proactive manner.
• Collaborate with the Project and Legal teams to formulate the strategies and resolve any invoicing or payment issues that may arise.
• Co-ordinate with other departments across the APAC region to resolve any invoicing or payment discrepancies.
• Conduct regular reviews of the account receivable aging report and take appropriate actions to minimize the risk of bad debts.
• Analyze and identify areas for process improvement (aligning to global standards) and implement best practices to increase efficiency and effectiveness of the accounts receivable function.
• To manage the AR team on a daily basis, establishing clear measurable objectives, performance reviews (per company appraisal process), create development plans, hold 1-2-1’s and regular team meetings.
• Develop guidance, coaching, and training materials for the team.

QUALIFICATIONS

• Bachelor’s degree in accounting, finance or a related field with recognized professional qualifications.
• At least 6 - 8 years of relevant experience with at least 2 years in a supervisory role.
• Strong leadership and people management skills, with the ability to motivate and develop a high-performing team.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving skills, with the ability to identify and resolve issues in a timely and effective manner.
• Strong attention to detail and accuracy, with the ability to work effectively under pressure and meet tight deadlines.
• Excellent time management and organizational skills, with the ability to prioritize tasks effectively.
• Ability to work using own initiative.
• Experience working in a shared service center environment is preferred. Knowledge of JD Edwards, Blackline, and Chinese YonYou (desirable, not a prerequisite)

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