Administration Manager

About PalmPay

PalmPay is a leading neobank and fintech platform scaling financial inclusion across emerging markets. With over 40 million users, we are building a digital financial ecosystem that empowers individuals and businesses through accessible, easy-to-use, and rewarding financial services.

Operating in Nigeria, Ghana, Tanzania, Bangladesh, Pakistan, and the Philippines, PalmPay has been recognised by CNBC as one of the Top 300 Global Fintech Companies and ranked #2 overall and #1 in financial services on the Financial Times’ Africa’s Fastest Growing Companies 2025 list.

Position Overview

PalmPay is seeking an experienced Admin Manager to oversee and manage all administrative and facilities-related functions for its Philippines operations, based in Manila. This role ensures smooth office operations, vendor coordination, workplace compliance, and administrative efficiency to support PalmPay’s fast-growing fintech business.

Key Responsibilities

Administration & Office Operations

• Manage and control overall administrative operations for the Manila office.

• Ensure smooth day-to-day office activities, including maintenance, security, cleaning, and support services.

• Oversee office supplies, inventory management, and procurement processes.

Facilities & Vendor Management

• Liaise with facility management vendors, including cleaning, catering, security, and maintenance service providers.

• Manage service contracts, vendor performance, and SLA compliance.

• Coordinate office repairs, equipment maintenance, and workplace upgrades.

Procurement, Asset & Cost Control

• Manage procurement of office equipment, furniture, IT assets, and consumables.

• Maintain accurate asset and inventory records.

• Monitor administrative budgets and ensure cost-effective spending.

Administrative Support & Coordination

• Organize and schedule meetings, appointments, and internal events.

• Provide administrative support to senior management and visiting stakeholders.

• Handle internal administrative requests and employee queries.

Policy Compliance & Documentation

• Ensure all administrative activities comply with company policies and local regulations.

• Maintain proper filing systems, contracts, and administrative documentation.

• Support internal audits and compliance reviews related to administration.

Workplace & Employee Experience

• Support HR in organizing employee engagement activities, office events, and company celebrations.

• Ensure a safe, professional, and employee-friendly workplace environment.

Required Qualifications & Experience

Education

• Bachelor’s degree in Business Administration, Management, or a related field is preferred.

Experience

• 7+ years of experience in administration, office management, or facilities roles.

• Prior experience in fintech, banking, telecom, BPO, or multinational corporate environments is an advantage.

• Experience managing vendors, facilities, and office support teams.

Skills & Competencies

• Strong organizational and planning skills.

• Excellent time management and multitasking ability.

• Proficiency in MS Office (Excel, Word, Outlook).

• Strong problem-solving skills and attention to detail.

• Good communication and coordination skills.

• Ability to work independently in a fast-paced environment.

Compensation & Benefits

• Competitive salary

• Paid leave and company holidays

• Career growth opportunities in a global fintech organization