Administrative Officer (aecc - Philippines)

About AECC

With a global footprint that spans 15 countries, AECC is an education and migration agency making waves internationally. AECC is a leading player in the international student counselling and student placement arena, where we support students to successfully apply to our university and college partners. Established in 2008 and headquartered in Melbourne, Australia, AECC has a positive global reputation for quality and ethical student counselling with:

• 750+ partner universities and colleges around the world (Australia, Canada, United Kingdom, United States)


• 850+ global workforce


• 44 offices across 15 countries


• 55,000+ students enrolled since inception

About the Role

The administrative officer's main role is to provide support to education consultants in the processing of student applications as well as to provide lead management support to the marketing team. They may also assume front desk duties. Administrative officers at AECC Global - Philippines are classified into either of the 2 categories:

Administrative Officer (Conversion Focus)

• Works closely with the marketing team in managing new leads (potential students).


• Pre-qualifies potential students and schedules appointments for education consultants.


• Answer general inquiries from customers.

Administrative Officer (Documentation Focus)

• Receive and check documents of student/applicant.


• Encoding of data on various application portals.


• Submission of complete and accurate applications to various institutions.

Skills and Attributes Required

• Bachelor's degree in any related field (Open to fresh graduates)


• Sales experience is a plus


• Proficiency in all Microsoft Office applications


• Excellent analytical, problem-solving, and management skills


• Strong time management and multitasking abilities


• Good negotiation and decision-making skills


• Strong customer relationship management skills


• Effective communication skills


• Detail-oriented


• Must be able to report on-site
  

Benefits

• A culture that values work-life balance


• Positive and supportive working environment


• Employee Benefits (Leave benefits, HMO)


• Rice & Laundry Allowance

*Position is for Pooling