AI-Powered Operations Coordinator

AI-Powered Operations Coordinator

The AI-Powered Operations Coordinator at Omni Channel Solutions is a forward-thinking problem solver who uses AI tools to rapidly learn new skills, automate repetitive tasks, and improve workflows across departments. You are hands-on with both internal operations and cross-functional support, taking ownership of results and efficiency outcomes rather than just following instructions. You understand that AI is a force multiplier, and you can combine creativity, logic, and technical skills to drive measurable improvements in speed, quality, and scalability.

You bring proven resourcefulness, curiosity, and a track record of leveraging technology to solve problems. You thrive in fast-paced environments, quickly adapt to new tools and processes, and know when to build, automate, or escalate solutions. You are client-ready internally, able to clearly communicate processes, outcomes, and recommendations to non-technical team members, while helping the organization get the most out of AI tools.

DAILY DELIVERABLES

• Rapidly learn and execute tasks outside of current expertise by using AI tools like ChatGPT, Claude, or other emerging AI platforms

• Identify repetitive, slow, or error-prone workflows and implement AI-powered automation solutions (Zapier, Make, AI extensions, etc.)

• Actively research, test, and deploy new AI tools to improve efficiency across Sales, HR, Operations, and other departments

• Support team members in writing better prompts and getting consistent, high-quality results from AI systems

• Use AI to digest complex data, documents, or industry trends and produce clear, actionable summaries for leadership and stakeholders

• Build, maintain, and document AI-driven workflows to ensure smooth knowledge transfer and adoption

• Continuously monitor and refine AI solutions to improve performance and reduce manual effort

• Manage multiple projects or workflows simultaneously, ensuring deadlines and performance standards are met

• Collaborate cross-functionally to understand operational pain points and design AI-assisted solutions

• Contribute ideas for AI-based process improvements and suggest ways to scale successful solutions across the organization

SKILLS AND QUALIFICATIONS

• Bachelors Degree in Business, Technology, Operations, or a related field, or equivalent practical experience

• Daily user of AI tools with demonstrated ability to leverage them to solve problems

• Extreme resourcefulness and self-sufficiency—when faced with unknowns, instinctively use AI to learn and solve

• Comfortable working in tech-forward environments and quickly learning new software and no-code tools

• Strong understanding of workflow automation and AI-driven process improvement

• Analytical mindset with the ability to translate AI-generated insights into actionable steps

• Clear and effective communicator capable of explaining AI solutions to non-technical stakeholders

• Thrives in environments requiring adaptability, curiosity, and multi-tasking across projects

• Experience creating or managing AI-assisted workflows is a strong advantage

• Familiarity with coding basics, data analysis, or operational systems is a plus

• Enthusiastic about emerging AI technologies and continuously experimenting to maximize impact