Analyst - Compliance Issue Advisory (Tester)

 Analyst-Compliance

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With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

The Independent Compliance Testing (ICT) team under the Global Risk and Compliance Monitoring & Testing function performs second-line, risk-based reviews of American Express’ compliance with laws and regulations that fall within the scope of the Compliance Management System.

Other responsibilities of ICT include the management of data analytics used for ICT reviews, as well as the management and oversight Compliance related issues. 

A successful candidate will have audit or compliance testing experience within a large bank and a focus on control design and effectiveness.

This Analyst position will provide support to the Compliance Sr. Manager and Director of Monitoring & Testing Oversight to ensure efficient Monitoring and Testing oversight, including: 

• Perform qualitative analysis on root cause of Operation Risk Events/Issues that were not identified in ICT testing.


• Perform in depth qualitative and quantitative analysis of Operational Risk Events or Issues root cause to identify trends and themes to provide insights and conclusions to the compliance program; 


• Stay abreast of regulatory changes and industry best practices;


• Validate Issues classified as non-compliance issues to ensure it was decisioned accurately;


• Validate the details that are linked with Operational Risk Events and Issues;


• Validate that Action Plans effectively mitigate regulatory risk and control deficiencies;


• Validate Issues and OREs identified by ICT;  


• Execute testing of control design and control operating effectiveness in global M&Ts of first and second line of defense business functions specific to Compliance risk;


• Assist in the documentation and risk-based evaluation of M&T observations and findings;


• Able to coordinate and manage completion of projects with different stakeholders and competing timelines; and


• Complete other special projects as assigned.

Minimum Qualifications:

• Three (3) years of experience in M&T, risk management, audit or other relevant role in the financial services, banking, or card products industries;


• Bachelor of Art/Science or equivalent degree;


• Experience or familiarity with Compliance issues;


• Proficiency in Fair Lending, Financial Crimes, marketing offer fulfillment and UDAP/UDAAP requirements, Privacy, Compliance Risk Assessment, general regulatory knowledge, issue management, and risk system management;


• Proven ability to multi-task and prioritize, work in a constantly changing and deadline-driven environment, and challenge the status quo/think outside the box;


• Experience or familiarity with Compliance risk including working knowledge of the laws, rules and regulations governing American Express businesses;


• Superior organizational skills;


• Familiarity with developing and maintaining MIS/reporting;


• Ability to effectively influence without direct authority;


• Proficient in Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)


• Demonstrative experience with databases, SQL, and data manipulation.  Experience with MS Excel, MIS, business intelligence tools or other data presentation experience. Familiarity with python or other scripting languages;


• Demonstrated ability to manage people in a way that inspires, develops, and delivers results;


• Strong verbal and written communications skills. Must be able to effectively communicate with all levels of the organization;


• Demonstrated integrity, innovation, teamwork, and excellence;


• Extensive business process experience in the financial services industry, including an understanding of related products, services, features, economics, and key regulations; and


• Strong project management skills.

 
Preferred Qualifications:

• Strong analytical skills, identifying data sources and inputs and types of analysis required;


• Ability to analyze ambiguous data and identify potential discrepancies and/or risk;


• Relevant audit and compliance professional certifications are preferred (Certified Regulatory Compliance Manager (CRCM), Certified Internal Auditor (CIA), Certified Fraud Examiner (CFE) etc.).


• Ability to work independently and collaborate effectively with others;


• Ability to work with colleagues in multiple countries and time zones;


• Ability to multi-task effortlessly and deliver competing priorities under demanding deadlines;


• Keen attention to detail, especially when working with multiple sources of information;


• Strong problem-solving and analytical skills to identify potential risks, possible root causes, and craft feasible operational solutions when presented with ambiguous data;


• Ability to present highly technical/complex information in easily understandable terms; and


• Ability to effectively communicate across all band levels (both verbally and in writing) and influence without authority.

Additional Details:

• Location: BGC Corporate Center 2, 5th Avenue corner 30th Street, Bonifacio Global City, Taguig


• Workplace Flexibility: Full time. Must be amenable to follow a hybrid work arrangement (onsite and work from home)


• Work From Home Requirements:
  
  
  
  • Must have at least 25 mbps internet connection plan / speed
  
  
  • Must have a private & quiet area to work at home
  
  
  
  


• American Express offers a fantastic and diverse working environment. High performance is rewarded with target driven incentives

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

• Competitive base salaries


• Bonus incentives


• Support for financial-well-being and retirement


• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)


• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need


• Generous paid parental leave policies (depending on your location)


• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)


• Free and confidential counseling support through our Healthy Minds program


• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

Employment eligibility to work with American Express in the Philippines is required as the company will not pursue visa sponsorship for these positions.

To know more about our recruitment process, you may watch this short video – What to Expect: Recruitment at American Express