Analyst-Learning & Dev - Hybrid Role

When you join Verizon

Verizon is one of the world’s leading providers of technology and communications services, transforming the way we connect around the world. We’re a human network that reaches across the globe and works behind the scenes. We anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together—lifting up our communities and striving to make an impact to move the world forward. If you’re fueled by purpose, and powered by persistence, explore a career with us. Here, you’ll discover the rigor it takes to make a difference and the fulfillment that comes with living the #NetworkLife.

What you’ll be doing...

You will be responsible for the efficient planning, coordination and implementation of various learning programs and initiatives. You will work closely with department heads, team members and external partners to ensure the smooth operation of these programs. This role requires excellent organizational skills, attention to detail and the ability to manage multiple tasks simultaneously.

• Program Coordination:

  • Ensure the timely delivery of program objectives and milestones.

  • Maintain program implementation schedules and monitor progress.

• Administrative Support:

  • Distribute program-related documents, reports and materials. 

  • Publish training materials 

  • Assist in budget tracking and financial reporting for programs.

  • Respond to Learning Portal support tickets

  • Handle asynchronous program-related correspondences and communications.

  • Roster management, session invites, and roster completion activities

  • Gather feedback and input from participants to improve program quality.

• Data Management:

  • Tracking and maintenance of program activities, participants, and outcomes. 

  • Administer post-training surveys

  • Collect and analyze data to assess program effectiveness.

  • Generate reports and presentations based on program data.

• Event Planning:

  • Coordinate logistics for program-related events, workshops, and meetings.

  • Arrange venues, catering, and equipment as needed.

  • Assist in the promotion of marketing of program events.

• Compliance and Documentation:

  • Ensure program compliance with relevant regulations and guidelines.

  • Maintain organized program documentation and records.

  • Assist in the preparation of applications and program proposals.

  • Conduct accessibility audits.

What we’re looking for...

You’re energized by discovering the best new learning approaches and applying them to create engaging learning programs.  You seek feedback and understand the importance of continuous improvement. You gain satisfaction from meeting key learning objectives and seeing the impact of a strong learning program.

You’ll need to have:

• Bachelor’s degree or four or more years of experience.

• Four or more years of proven experience in program administration, project management or a similar role.

• Strong organizational and time management skills. 

• Excellent communication and interpersonal skills.

• Ability to work independently and as part of a team.

• Attention to detail and problem-solving skills.

Even better if you have one or more of the following:

• A degree.

• Knowledge of adult learning principles and training approaches.

• Consulted with HR professionals and their business clients.

• Managed projects effectively balancing timeliness and quality.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.

Where you’ll be working

In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.

Scheduled Weekly Hours

40

Diversity and Inclusion

We’re proud to be an equal opportunity employer. At Verizon, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected, and empowered to reach their potential and contribute their best. Check out our diversity and inclusion page to learn more.