AP - Community Manager (Remote)

Note: This is for active pooling purposes only. Submitting your application does not guarantee employment. Your details will be kept on file and considered for future opportunities as they become available.

We are seeking a dedicated and organized Community Manager to join our team at D2B. In this remote role, you will be responsible for engaging with our online community, managing social media accounts, and ensuring a positive brand presence across various platforms. You will collaborate with marketing, customer support, and other teams to enhance the overall online experience.

Position: Community Manager

Salary: PHP 50,000 - PHP 70,000/month

Working Hours & Conditions: Mondays to Fridays, 7:00AM to 4:00PM; full-time (remote)

Holidays: TBD

Responsibilities:

• Engage and interact with community members across various platforms.
• Moderate discussions and maintain a positive environment.
• Act as the brand's voice and build relationships with customers and influencers.
• Gather feedback to improve products, services, and customer experiences.
• Track engagement metrics using CRM systems and ensure timely follow-ups.
• Collaborate with marketing and support teams to align community initiatives.
• Assist with campaigns to drive community growth and engagement.

Qualifications:

• At least 1 to 2 years of experience in community management or related roles.
• Proven ability to engage communities and handle online interactions effectively.
• Strong understanding of CRM tools and digital trends.
• Proficient in CRM systems (e.g., HubSpot, Salesforce, GoHighLevel).
• Basic graphic design or video editing skills.
• Strong communication, problem-solving, and organizational skills.
• Ability to track and measure community engagement through CRM tools.
• PORTFOLIO is required.

Benefits

• Competitive salary based on experience and skill set
• 100% remote role — work from home anywhere in the Philippines
• Paid local holidays aligned with the Australian business calendar
• Opportunities for training and professional growth
• Work directly with a supportive Australian team — no agency middleman
• Long-term engagement with a stable and growing business