Application Solution Developer 2

Key Responsibilities

Product Implementation and
Management - Software Development and Configuration:

-         
Designs,
develops, and tests software solutions, with limited supervision.

-         
Writes code and
scripts, with limited supervision.

-         
Debugs and troubleshoots
minimally complex software issues.

-         
Collaborates
with cross-functional teams on software projects.

Product Implementation and
Management - Technical Troubleshooting and Problem Solving:

-         
Identifies and
resolves technical issues, with limited guidance.

-         
Analyzes system
logs and error messages, with limited guidance.

-         
Investigates
and diagnoses standard software problems.

-         
Implements
solutions to prevent further issues.

Product Implementation and
Management - Technical Support and Maintenance:

-         
Provides basic
technical assistance to users or customers.

-         
Performs
routine system maintenance and updates.

-         
Monitors system
performance and escalates issues.

-         
Responds to
support tickets and resolves common and uncommon issues independently, or more
complex issues under guidance.

Product Implementation and
Management - Implementation and Configuration:

-         
Configures
standard software systems (e.g., turns on features of an application).

-         
Customizes
software settings to meet specific requirements.

Project Management - Project
Planning and Execution:

-         
Helps create
project plans and define project scope.

-         
Learns to
allocate resources and manage project timelines.

-         
Tracks project
progress and reports on milestones.

-         
Helps conduct
risk assessments and identify project risks, under guidance.

Project Management - Change
Management:

-         
Learns to
assess the impact of proposed system changes.

-         
Helps plan and
execute change management strategies.

-         
Communicates
changes to stakeholders and users.

-         
Helps ensure
smooth transitions and minimizes disruptions.

Project Management -
Documentation and Reporting:

-         
Helps document
software implementation requirements and specifications.

-         
Generates
reports on system performance and usage, with limited supervision.

-         
Helps maintain
version control.

Project Management -
Continuous Improvement and Process Optimization:

-         
Learns to
identify areas for process improvement.

-         
Implements
process changes to increase efficiency.

-         
Collects
feedback from users and stakeholders.

-         
Executes on
continuous improvement initiatives.

Collaboration -
Collaboration and Communication:

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Collaborates
with cross-functional teams on projects.

-         
Contributes to
meetings and discussions.

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Provides
updates and status reports to stakeholders.

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Communicates
technical information to non-technical stakeholders, under guidance.

Core Responsibilities

Planning & Execution:

-         
Tracks
timelines with minimal supervision, ensuring work is completed in a timely
manner and is in alignment with project requirements.

-         
Prioritizes and
adjusts work as resources or timelines change, with some guidance.

Collaboration &
Partnership:

-         
Collaborates
within a team to better understand expectations and achieve shared objectives.

-         
Leverages a
foundational understanding of business, stakeholder, and/or customer needs to
build partnerships with limited guidance.

-         
Actively
listens and asks questions to enhance collaboration.

Problem Solving:

-         
Identifies and
addresses issues, escalating problems to senior staff as needed in accordance
with standard procedures.

-         
Compiles and reviews
data and/or information from multiple sources to troubleshoot standard and
non-standard errors.

Continuous Learning:

-         
Seeks
opportunities to gain knowledge and learn new skills and/or tools aligned with
industry trends and best practices.

-         
Utilizes feedback
and training to improve skills.

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Participates in
a culture of continuous learning and knowledge sharing.

Continuous Improvement:

-         
Implements
updates to processes, protocols, and workflows to increase efficiency and
effectiveness as directed with some guidance.

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Contributes to
ideation for future process improvements.